ORGANISATIONAL CLIMATE AND EMPLOYEE PRODUCTIVITY OF TELECOMMUNICATION FIRMS IN BAYELSA STATE, NIGERIA

Abstract

The purpose of this research work was to examine the relationship between organisational climate and employee productivity of telecommunication firms in Bayelsa state, Nigeria. Descriptive survey research design was adopted for this research work. A total number of One Hundred and Forty-One (141) members of staff constituted the target population. A sample size of one hundred and forty-one (141) respondents was determined using census sampling. The total number of items instruments titled “Influence of Organisational Climate on Employee productivity” was a 20 items questionnaire to elicit response from targeted respondents. The instrument was arranged after modified Likert 1-4-point rating scale. The multiple linear regression analysis was the statistical tool use with SPSS software version 23 to analyzed data. The research revealed that: organisational climate influenced effectiveness and task capacity (r2=.040 P-V.025) and customer satisfaction was influenced at significant level of (r2 =.123 P-V .000).while leadership styles influenced effectiveness and task capacity at a no significant level of (r2=.005 P-V .469) and customer satisfaction at a significant level of (r2 =.057 P-V.015). The research work recommended that: Organisations should structure their organisation in manner that it will foster seamless operations and inter-departmental collaborations. Organisations should ensure managers are supportive and accessible. They should provide guidance, opportunities for growth and resources. Organisations should regularly acknowledge and reward employees’ dedication, hard work and achievements. Promote a culture of respect, positivity, inclusivity and celebrate milestones as this will encourage teamwork and create sense of harmony. The research was brought to conclusion that organisational climate and employee productivity has a positive significant relationship. &nbsp