Storytelling and Identity: The Developmental Role of Stories in Communication Centers

Abstract

This article examines the role of storytelling in shaping identities and promoting growth within communication center consultants at academic institutions, particularly colleges and universities. Through an examination of these centers and the experiences of a communication consultant, the research explores how the act of storytelling transforms both consultants and students, facilitating a unique exchange that enhances self-understanding and peer relationships. The sharing of stories or personal experiences between consultants and consultees enables consultants to identify commonalities with their clients, thereby fostering empathy and a sense of belonging that contributes to more effective learning experiences (Gee, 2000; Ward & Schwartzman, 2016). Such findings argue for the integration of storytelling into consultant training and communication centers, highlighting its potential to create empowering spaces that prioritize personal connection and consultant identity development. By embracing storytelling, consultants can contribute to the personal and professional growth of individuals within communication centers.