Capacity Management in Projects of Systematic Land Registration in a Romanian Small and Medium-sized Entepreise

Abstract

Only about 7% of all localities in Romania have been registered in the land administration system. These delays in registration are caused by multiple reasons. This paper looks at what private companies are doing when dealing with increase in demand in projects in The National Program of Land Registration. Using an action research methodology, a focus group composed of six people from Company A analyses the measures that the company takes in order to manage capacity. The focus group finds that in most cases, the company choses to ignore increasing demand. At the same time, the most used methods when the company follows demand are: extra working hours for workers and prioritizing projects