Effectiveness of Technology Access and Use to Mitigate Social Isolation of Seniors in Monterey County, CA

Abstract

The Centers for Disease Control identifies isolation and loneliness as severe public health risks that affect older adults and increase their risk of chronic health conditions (Loneliness and Social Isolation Linked to Serious Health Conditions, 2021). In Monterey County, 39% of seniors experienced isolation or loneliness in the past year (Polco, 2023). This mixed-methods research study explores the impact of technology use on mitigating loneliness, enhancing information access, and stimulating mental activity among seniors (O\u27Sullivan et al., 2017). With survey data from 95 seniors and ten 1-on-1 interviews, findings show positive effects on social well-being (85%) and a high likelihood of recommending technology to others (96%). Challenges like poor internet connectivity were reported by 24% of respondents. Recommendations include addressing connectivity issues, enhancing data literacy and cybersecurity awareness training, and providing technical support. Effectively implementing and using technology can significantly reduce social isolation and improve overall well-being among seniors, urging further research to address connectivity issues. The results could inform decision-makers on prioritizing funding for the aging population and combating isolation and loneliness