A Continuous Improvement Journey in the Higher Education Sector: A Case Study of a University in Ireland

Abstract

The paper’s purpose is to contribute to a developing literature in relation to Continuous Improvement (CI), incorporating Lean Six Sigma (LSS) in Higher Education Institutions (HEIs). This paper follows on from a previous study which focused on the initial steps taken by an Irish university on its CI journey by discussing the next steps, detailing the findings from these

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This paper was published in Purdue E-Pubs.

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