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Lessons Learned from the Implementation of Clinical Messaging Systems

By Mike Barnes

Abstract

The Regenstrief Institute has designed and implemented two clinical messaging systems over the past six years, both called DOCS4DOCSĀ®. These systems receive HL7 messages from data sources and deliver results to clinicians via the web, fax, or as HL7 directed to an EMR. This paper focuses on some of the lessons we have learned, both good and bad. We discuss important issues in clinical messaging including provider mapping, document delivery and duplicate prevention, creating uniform HL7 outbound feeds, user authentication, the problems of allowing Active-X controls, why automatic printing of documents is not important although a frequently requested feature, and assorted other pearls of wisdom we have acquired

Topics: Articles
Publisher: American Medical Informatics Association
OAI identifier: oai:pubmedcentral.nih.gov:2655802
Provided by: PubMed Central
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