Skip to main content
Article thumbnail
Location of Repository

The Canadian trademark automation experience

By C. McDermott

Abstract

The article outlines briefly the Canadian experience in trademark automation and in particular the history of the current computer system which is called the INtegrated TRademark Electronic Processing of Information and Designs (INTREPID) system. The aim is to share the Canadian experience such that those contemplating new or further automation can draw some useful pointers. Technology is one area in which someone's successes or mistakes help little unless you use largely the same technology. People, however, are the same. As a result, the article focuses on the people aspects of the Canadian experience. It was found that while technology is important, the people are critical to the success of automation. It is now known that success is not a technological but a human victory. Technology and expertise can be bought; people to use it effectively and productively must be nurtured. How well it is done ultimately represents the difference between conspicious success and resounding failure.

OAI identifier:
Download PDF:
Sorry, we are unable to provide the full text but you may find it at the following location(s):
  • http://www.sciencedirect.com/s... (external link)
  • Suggested articles


    To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.