Requirements Engineering for Servitization in Manufacturing Service Ecosystems (MSEE)

Abstract

Nowadays, manufacturing enterprises shift to bundle their products with services to satisfy customer needs. This process is called “Servitization”. The European project “Manufacturing SErvice Ecosystem” (MSEE) is developing models supporting Servitization, based on Future Internet architectures and platforms. To allow efficient collaboration for the provision of Product-Service Systems (PSS), the business as well as the ICT environment needs to be adapted. However, stakeholders are typically not aware of all requirements for the transition in the areas of physical resources, organization and IT. This paper presents one of the results of MSEE project: the development of an adequate Requirements Engineering approach