The attention regarding social, economic and environmental impacts and
the increase in the attention on sustainability by the customers and the other general
stakeholders has led businesses to adopt several tools for sustainable development
patterns and, in particular, for social development patterns. The development of
social impacts’ evaluation is one of the cornerstones of products and services
sustainability. Concerning that, Social Life Cycle Assessment (SLCA hereafter)
focuses on studying the social impacts of life cycles, but as this is a relatively new
analytical approach, no globally shared application tools have yet been developed.
The purpose of this study is to analyze the tools of stakeholder management and
Corporate Social Responsibility (CSR) to create a pathway of integration between
the tools of social responsibility, SLCA and Stakeholder Management Approach.
The research has characterized two main phases; the first is devoted to the critical
analysis of the literature on the subject, and specifically on SLCA methodology.
The objectives to be achieved are to carry out a comprehensive review of the
existing literature on the subject for developing a conceptual model for the interpretation
of the behaviour observed. In conclusion, we can say that the innovative
model is properly inherent in the various interpretations of the stakeholders and the
assessment of social impacts of product or services
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