Location of Repository

Exercising consumer choice : switching gas suppliers in the residential market

By Michael Waterson, Catherine Waddams and Michael Parmar


In 1996 the UK government introduced competition into the UK residential gas market, the first such nation-wide experiment, and the forerunner of similar choice in the electricity market, both in the UK and later elsewhere. We report consumers’ attitudes to and behaviour in switching suppliers based on a representative nation-wide survey at an intermediate stage, when some consumers had a choice of suppliers, and other markets were yet to be opened. We explore their attitudes and choices using an investment model of costs and benefits

Topics: HC
Publisher: Warwick Business School. Centre for Management under Regulation
Year: 2000
OAI identifier: oai:wrap.warwick.ac.uk:20
Download PDF:
Sorry, we are unable to provide the full text but you may find it at the following location(s):
  • http://wrap.warwick.ac.uk/20/1... (external link)
  • Suggested articles

    To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.