Skip to main content
Article thumbnail
Location of Repository

Mediation for the information technology industry

By Yvonne Packbier and Eric Pratt


Extract:This article considers the characteristics of the information technology (IT) industry and its clients and gives a description of the most likely sources of disputes occurring within this industry. Examples are given of companies in the industry that have incorporated alternative dispute resolution and mediation into company policy. Although mediation seems to be very well suited for the IT industry, several factors inhibit its uptake. The article concludes with some suggestions about action required in order for the IT industry to take advantage of the benefits of mediation and the role that the ADR community should play

Publisher: ePublications@bond
Year: 2001
OAI identifier:
Download PDF:
Sorry, we are unable to provide the full text but you may find it at the following location(s):
  • (external link)
  • (external link)
  • Suggested articles

    To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.