Sociotechnical processes of organizational change and continuity

Abstract

This research combines the in-depth study of technical rationality and social practices with broader institutional influences that support or subvert the course of technology-led change in organizations. It contends that technology is socially shaped within the institutional and technical boundaries and that the choices made by individuals embedded in power relations shape the course of technological adoption in organizations. Two in-depth qualitative case studies are used to explore the sociotechnical processes of continuity and change