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A Pragmatic Approach for E-governance Evaluation Built over Two Streams (of Literature)

By Marya Butt


The paper presents a pragmatic approach for egovernance\ud evaluation by constructing a methodology built over\ud two streams of literature i.e. e-governance and evaluation. In the\ud available literature, e-governance evaluation approaches are\ud mostly discussed from only e-governance perspective. The\ud paper will investigate the use of exploiting both streams of\ud literature in designing the e-governance evaluation. The\ud fundamentals concepts from both streams of literature mutually\ud contribute to build an e-governance evaluation framework e.g.\ud e-government development models, e-governance dimensions,\ud delivery models and e-governance evaluation modes are\ud extracted from e-governance streams while evaluation processes\ud and evaluation methods and techniques are adopted from the\ud evaluation stream. The paper presents an e-governance\ud evaluation process spanning five phases (pre-evaluation\ud development, manipulation, action, and outcome\ud utilization).The use of the evaluation literature in e-governance\ud evaluation framework enable the approach result-oriented and\ud pragmatic i.e. outcome utilization phase that is added in the egovernance\ud evaluation process ensures that the evaluation\ud outcomes trigger learning process in the government body and\ud are not dispensed for merely benchmarking

Topics: E-Governance Dimensions, Pragmatic Approach, E-governance Evaluation, Learning, Electronic computers. Computer science, QA75.5-76.95, Instruments and machines, QA71-90, Mathematics, QA1-939, Science, Q
Publisher: MECS Publisher
Year: 2015
DOI identifier: 10.5815/ijitcs.2015.08.03
OAI identifier:
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