Organizacoes, grupos e tecnologia Suporte computacional a processos de interaccao e decisao em grupo

Abstract

This dissertation studies the computer support to group interaction and decision processes, with a perspective that congregates organisations, groups and technology. The implementation of this kind of systems is complex and presents multiple problems, being three of these problems considered in particular: (1) the complexity of developing interaction mechanisms that support an high degree of user's monitoring; (2) the absence of generic and flexible support for struturing group decision processes; (3) the absence of integration between these systems and other organisational systems. The resolution of the above problems, accompanying the development by the author of a group interaction and decision support system, contributes with innovative uinteravction mechanisms that, together, make systems more capable to support group interaction, demonstrates that it is possible to develop generic interaction mechanisms, from which diversified structures for gropu decision processes can be created, and finnally, presents innovate solutions for the integration of this kind of systems in organisationsAvailable from Fundacao para a Ciencia e a Tecnologia, Servico de Informacao e Documentacao, Av. D. Carlos I, 126, 1200 Lisboa / FCT - Fundação para o Ciência e a TecnologiaSIGLEPTPortuga