This case study report describes the research results of a case study at Planon into the processes of\ud development, release, and deployment. The research was done to document the release and deployment\ud processes at Planon, to uncover strengths and weaknesses in these processes, and to compare Planon\ud to other product software vendors. The case study was performed by doing interviews and examining\ud development documentation, Planon software, and internally used tools. The results of the case study\ud are organizational descriptions, Planon software descriptions, and the descriptions of the development,\ud release, and deployment processes. The main conclusions of the case study are twofold. First the case\ud study shows that striving for more integrated software knowledge management can relieve the processes\ud of release and deployment. Secondly, the case study displays that extensive variation management can\ud effectively increase the customer base for a software vendor
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