research article
oaioai:ecommons.cornell.edu:1813/71555

Effect of Server Posture on Restaurant Tipping

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Publication date
1 January 1993
Publisher
Doi

    Abstract

    The effect of server posture (standing vs. squatting) on the size of tip left by restaurant customers was examined in two naturalistic experiments. In these studies, squatting down next to the tables increased servers' tips from those tables. Both the practical implications of this effect and its similarity to other nonverbal effects on tipping are discussed.Lynn49_The_effects_of_server_posture.pdf: 5289 downloads, before Aug. 1, 2020

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    Last time updated on 22/09/2020

    This paper was published in eCommons (Cornell Univ.).

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