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The unperceived boon and bane of Cloud Computing: End-user Computing vs. Integration

By Jochen Hetzenecker, Sebastian Sprenger, Sebastian Kammerer and Michael Amberg


Cloud Computing is predicted to bring the next revolution in IT. Easy availability and the intuitive usability enable IT-professionals but also less IT-skilled people deploying IT-services. This encourages End-user Computing, where the end-user is able to solve business issues by designing the service as needed. But with end-users establishing such services, problems of integration occur due to the end-user’s lack of IT-knowledge and insufficient skills of conceptual IT-development. By conducting a case study following the design science approach, we pointed out that with establishing cloud services the degree of End-user Computing is increased and moreover influenced by the services applied. Furthermore we constrained that the independency from an IT-department ends up with the integration of end-user designed services in the existing IT-infrastructure. In order to solve this issue, we manually integrated IT-systems by the use of the Enterprise Architecture Integration approach

Publisher: AIS Electronic Library (AISeL)
Year: 2012
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