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Comparing performance and usability evaluation: new methods for automated usability assessment. Report available at ivory/ research/web/papers/pe-ue.pdf

By Melody Y. Ivory


To gain insight about new methods for automated usability assessment, we systematically compare methods for usability evaluation to those of performance evaluation. We find that the major challenges include automatically generating high-level usage traces, mapping these high-level traces into UI operations, and simulating UI behavior across a range of tasks. We describe solutions to these challenges for two example tasks and suggest future directions for automated usability methods

Topics: Performance Evaluation, User Interfaces, Web Site Design
Year: 1999
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