The adoption of radio frequency identification (RFID) will create a revolutionary change in the management of a supply chain, particularly in the retail sector. The aim of this paper is to study the benefits/applications of RFID on retailers and in turn, to formulate the cost benefit analysis model which helps in adopting this technology. The findings show that RFID could be implemented in the retailing in the logistics and inventory management etc. Improved operational efficiency and effectiveness, and increased sales and profits, are the major perceived benefits, while implementation cost, compatibility with current systems, top management attitude, and staff acceptance are the key challenges. The results give retailers a better understanding of the potential benefits and challenges of adopting RFID. The retailers will, therefore, be able to make more informed decisions in operational planning and resource allocation. Moreover, the results may inspire more retailers to use this technology. By integrating the views of the potential users, the RFID-based business value-added framework and qualitative models supposed by different researchers agenda for further investigation of the use of RFID in commercial sectors and contributes to the understanding of technology transfer in a less technologically advanced retailing industry
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