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Executive Vice President Global eProcure

By Sam Gadodia, Larry C. Giunipero Ph. D and Diane Denslow

Abstract

This workshop is targeted to organizations that are evaluating outsourcing some of their business processes in Sourcing. We will discuss the evolution of Business Process Outsourcing (“BPO”), its advantages and risks, steps to identify which process to outsource, how to select a supplier and develop a well executed plan to successfully implement the BPO. The presentation will focus on the practical applications of BPO in sourcing and its contribution to improving supply management. Growth in BPO In rapidly changing competitive business environment, organizations keep a sharp focus on their cost structure while looking for effective ways to access cutting-edge technology and process innovations without huge capital outlays. These organizations are turning to Business Process Outsourcing (BPO) to accomplish these objectives. BPO is the long-term contractingout of business processes to an outside service provider so that organization can focus on key strategic initiatives, reduce overall cost structure and improve quality and service level. Gartner Dataquest reports that globally BPO will grow from $106.7 billion in 1999 to $30

Year: 2011
OAI identifier: oai:CiteSeerX.psu:10.1.1.199.1156
Provided by: CiteSeerX
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