The tools discussed in this section are all software that the team may use in its daily work of the RW. The tools were appropriated from commercial or academic sources, where available and suitable; but the core tools were built by the author specifically for the Research Web. Frequently inadequate tools must be used out of necessity, due to limited resources, temporal and financial. No tool is perfect and no RW is static in its needs, so tools must be revised or new tools acquired in order to support the team. Tools must meet several standards in order to be useful: 1) The tools should be familiar to operate, or transparent 1. Difficult tools will be avoided by the team members, and will severely degrade the effectivity of the RW. 2) The tools should support a known or appropriated communication genre. 3) The tools should be priced reasonably. 4) The tools should be maintainable by the facilitator. 4.1 E-Mail Email is the universal communications tool. It is a genre that is adopted from the familiar office memorandum 2. The genre is very highly augmented in the Internet environment
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