Skip to main content
Article thumbnail
Location of Repository

Engaging the "pole vaulters" on your staff

By Katie Truss, Emma Soane, Kerstin Alfes, Chris Rees and Mark Gatenby

Abstract

You may know the five principles for increasing employee engagement: Keep people informed, listen, set clear objectives, match the person with the job, and create meaningful work. Though these tactics provide a good foundation, firms should also tailor engagement programs to reach different types of workers. After studying eight companies with a total of 180,000 employees, we and our coresearchers Kerstin Alfes, Chris Rees, and Mark Gatenby classified workers into four groups and identified effective ways firms have customized programs. Our findings suggest that such efforts lead to more-engaged employees, who in turn perform better, are more loyal, take less sick leave, are less likely to quit, and enjoy better health and personal well-being. See if you recognize your direct reports in the types from our study

Topics: HD28 Management. Industrial Management, HD Industries. Land use. Labor
Publisher: Harvard Business Publishing
Year: 2010
OAI identifier: oai:eprints.lse.ac.uk:28442
Provided by: LSE Research Online
Download PDF:
Sorry, we are unable to provide the full text but you may find it at the following location(s):
  • http://hbr.org/magazine (external link)
  • http://eprints.lse.ac.uk/28442... (external link)
  • Suggested articles


    To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.