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Spoken Language Understanding strategies on the France Telecom 3000 voice agency corpus

By Géraldine Damnati, Frédéric Béchet and Renato De Mori


Telephone services are now deployed that allow users to react to telephone prompts in spoken natural language. These systems have limited domain semantics and dialogue strategies which are represented by finite state diagrams. Most of these systems adopt a sequential approach where the Automatic Speech Recognition (ASR) process, the Spoken Language Understanding (SLU) process and the Dialogue Management (DM) are separate processes. In the framework of the France Telecom 3000 voice service, we propose in this paper to study several strategies in order to integrate more closely thes

Topics: Index Terms — Automatic Speech Recognition, Spoken Language Understanding, Language Models, Spoken Dialogue Systems
Year: 2007
OAI identifier: oai:CiteSeerX.psu:
Provided by: CiteSeerX
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