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Automatic Content Extraction for Voicemail

By Steven E. Czerwinski, Barbara Hohlt and Cs- Multimedia Systems


1 Introduction The Age of Information is upon us. Every day, more and more devices are being hooked up to the global information network, which partly consists of the telephony, Internet, and pager networks. Every day, more and more content providers are pushing information out to users. More so than ever, people are expected to keep up with this information, and act on it accordingly. Because of this, timely and efficient access to a user's information has become vital. In this project, we investigated one particular form of information the user receives: voicemail. The traditional way of receiving and viewing voicemails through a phone is clumsy and does not lend itself to high speed browsing- we thought something better could be done. To this end, we have designed and built the Media Manager with the goal of increasing the user's ability to access and view his voicemail from different types of devices, including purely audio devices, display screens, and a combination of the two. We have done this by investigating and building different types of audio processing tools to automatically extract important content from voicemail audio files

Year: 2009
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