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By Verna Keller


Traditionally, individuals engaged in correspondence course study were isolated in that they had no venue to communicate with fellow students. They used the telephone if and when they needed assistance from the instructor. Computer-mediated communication (CMC) has changed distance education study. Students are now engaged in computer conferences as part of the course requirements. The students are now able to interact with fellow students and the instructor. Most computer systems have the capability of producing a transcript of these interactions. The transcript becomes a valuable resource in charting patterns of interaction within the course conference(s). This study utilized a content analysis research design to determine the patterns of interaction in one computer-mediated conference from a graduate-level distance education university course. The Computer Mediated Communication Transcript Analysis Tool (CMC TAT) was used to conduct the content analysis. The CMC TAT has four categories: Questioning, Statements and Supports, Reflecting, and Scaffolding. Sixteen subjects (fifteen students and the instructor) in on

Year: 1999
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