Hajnal (U. of Toronto) presents a collection of 12 cases studies that examine the principal goals, programs, aspects of governance and working methods of selected major nongovernmental organizations and civil society coalitions, and analyze the relationship of civil society and intergovernmental institutions, and civil society and a national government. The text considers ways in which information and communications technology (ICT) has helped civil society in advocacy, service delivery, and networking; has furthered the aims of civil society and influenced government policy and behavior; has shaped and altered NGOs and civil society coalitions; and has increased the legitimacy of civil society groups. For scholars, analysts and practitioners in politics, international law, economics, and information studie
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