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Computer experience: A poor predictor of computer attitudes

By K. J. Garland and J. M. Noyes


Considerable research has focused on the relationship between computer experience and attitudes. This study aimed to identify those experience factors that are best able to predict computer attitudes. A questionnaire was designed to incorporate various measures of experience as defined by previous researchers. Reliability analyses were appropriate for both experience and attitude scales. Relationships between these constructs whilst significant (p<0.01) were at best moderate in magnitude, and experience factors were poor predictors of computer attitude scores. However, exploratory analyses showed that high levels of variance in the variable ‘computer confidence’ could be explained by quantifiable use data. It is concluded that current questionnaire scales inadequately reflect the many aspects of experience that contribute toward computer attitudes

Year: 2004
DOI identifier: 10.1016/j.chb.2003.11.010
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