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Making Effective Business Phonecalls - Learning Package

By Eileen Cunningham, UCLAN, E-EVOLVE, UCLANOER and EVOLUTION

Abstract

This is the packaged learning object for those new to using the phone at work, or those who lack skills or confidence. This activity will highlight good practice in making business phonecalls and the tasks will help students to develop their skills and confidence.

Topics: e-evolve, employability, skills, techniques, business phonecalls, evolution, ukoer, Business & administrative studies, N000
Publisher: UCLAN
Year: 2010
OAI identifier: oai:dspace.jorum.ac.uk:10949/6787
Provided by: Jorum Open
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