Making Effective Business Phonecalls - Learning Package
This is the packaged learning object for those new to using the phone at work, or those who lack skills or confidence. This activity will highlight good practice in making business phonecalls and the tasks will help students to develop their skills and confidence.
e-evolve, employability, skills, techniques, business phonecalls, evolution, ukoer, Business & administrative studies, N000
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http://dspace.jorum.ac.uk/xmlu... (external link)