(1992). For copies of papers (up to three free, then f2 per copy, cbques to be made payable to the Craniield School of Management), please contact Mrs Val Singb, Research Administrator, at the above address. _-.-.-IFebruary
(1992). papers from all groups will be included in the Series. From 1992, papers are reviewed by senior members of faculty before acceptance into the Series.
(1985). Service America: Doing Business in the New