Background: Reports of low staff morale and high levels of patient complaints suggest that acute psychiatric wards are not achieving their full therapeutic potential. Aims: This paper reviews some of the ‘therapeutic milieu ’ literature to identify ways of construing ward functioning so as to maximise therapeutic and minimise destructive processes within inpatient units. Method: Relevant papers are reviewed, providing an understanding that permits the inpatient clinician to consider and apply the pertinent concepts. Results: Five key therapeutic functions of the ward environment are identified – containment, support, structure, involvement and validation. Four destructive processes are described, relating to: the isolated patient; group phenomena; the contribution of staff; and structural manifestations in the ward. Conclusions: The inpatient ward can be construed as a ‘whole’, embodying a range of therapeutic functions, which may need rapid deployment and dis-mantling, as dictated by changes in ward conditions. The ‘ward-as-a-whole ’ con-struct complements individualised models of patient care and the practical implications of such thinking could engender a greater sense of agency and job satisfaction in staff
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