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    Pharmaceutical Supply Chains: Risks, Challenges and Strategic Response

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    A pharmaceutical supply chain consists of sourcing of ingredients and technology, production, distribution and delivery mechanisms to provide medicines and supplies to patients and healthcare facilities in a cost effective and timely manner. This paper introduces the structure of pharmaceutical supply chains within the larger context of health care supply chains and provides discussion on past work and the emerging trends in pharmaceutical supply chains. The paper further explores the unique operational challenges and strategic issues faced by the pharmaceutical supply chains. The paper further proposes a strategic response framework and a mapping tool to deal with these risks and challenges

    Leading Through Turbulence: A 40-Year Empirical Synthesis of Crisis Leadership

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    Over the past four decades, crises such as 9/11, Hurricane Katrina, the 2008 Great Recession, the COVID-19 pandemic, and the 2025 Los Angeles wildfires have exposed the strengths and shortcomings of leadership during unprecedented challenges. This article presents a thematic analysis of empirical peer-reviewed literature from 1985 to 2025, synthesizing lessons learned across diverse crises. By focusing on five core dimensions—decision-making under uncertainty, emotional intelligence, communication strategies, resilience-building, and ethical leadership—this analysis provides actionable insights for leaders navigating volatile, uncertain, complex, and ambiguous (VUCA) environments. The findings emphasize adaptability, transparency, empathy, and ethical stewardship as key factors that distinguish successful crisis leaders. The article also proposes a "Crisis Leadership Framework" to guide future leaders in addressing the dynamic demands of a rapidly changing world. Through this synthesis of research and practice, this article bridges academic insights with pragmatic tools, equipping leaders to respond effectively to global disruptions while fostering long-term resilience

    Case Study & Lessons Learned: Creation and Pilot of a Regional Small Business Accelerator and Cybersecurity Assessment Program

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    Startup companies and originated small businesses are an essential aspect of our nation’s economy, contributing to many organizations that aim, in some cases, to become larger enterprises. As a small business is in the mode of sustaining and growth, minimizing cybersecurity and business resilience threats may not be front and center on the minds of these entities. This paper will provide a case study background about a project and effort – the New Jersey Cybersecurity Regional Cluster (NJCRC) - that has contributed significant outreach to New Jersey small businesses to provide free cybersecurity risk assessments to help small businesses prepare their organizations against technical, operational, and cyber and information security resilience threats. In addition to the background of this outreach activity, the process and procedures followed, along with the selected cybersecurity risk assessment framework, a theoretical model followed, challenges, and learned lessons are demonstrated

    Does the Establishment of Sustainability Committees Reduce Carbon Emissions? Evidence From Taiwan

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    This study explores the impact of sustainability committees and their composition on corporate carbon emissions and reductions. Analyzing data from 983 observations between 2015 and 2020, the research finds that the mere establishment of a sustainability committee does not significantly reduce carbon emissions. Interestingly, contrary to initial hypotheses, the number of female members and the proportion of experts on the committee are associated with higher carbon emissions. Firm size, R&D expenditure, financial leverage, and profitability significantly influence carbon emissions. Larger firms and those with higher R&D investments tend to emit more carbon, although R&D positively impacts emission reductions over time

    A Practical Exploration of Work-Family Balance

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    This paper analyzes the dimensions of work and family interrole conflicts and modified a process developed by Yavas, Babakus, and Karatepe (2008). The effects of work-family conflict (WFC), family-work conflict (FWC), and stress on intent to stay (ITS) with an organization were analyzed and tested. The paper (a) presents and tests a revised version of the work-family and family-work conflict model and provides support for associated hypotheses; (b) investigates how constructs of FWC, WFC, stress, and ITS to stay with an organization are related in keeping with the model; and (c) presents and discusses the results. Four implications for human resource development practice emerged as well as implications for theory and future research

    Bridging Climate Awareness and Green Actions: The Role of Employee Psychological States in Fostering Pro-Environmental Behaviors

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    The study examines how climate change awareness impacts pro-environmental work behavior in organizations through three proactive psychological states. The study results suggest that climate change awareness increases pro-environmental work behaviors through three psychological states (environmental self-efficacy, environmental accountability, and environmental passion). In addition, green pay and rewards enhance employees’ psychological states toward pro-environmental work behavior. This paper revealed how climate change awareness influences pro-environmental work behavior by affecting employees’ proactive psychosocial states. In addition, the multilevel study explains how individual and organizational variables interact to influence personal initiatives toward environmentally friendly work behaviors

    Strategic Service Marketing: Competing on Exemplary Service Quality and Innovation for Customer Satisfaction

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    The purpose of the paper was to carryout a thorough and critical review and analysis of the empirical literature on strategic service marketing. Also analyzed is the unique characteristics of the service industry and the fast-changing competitive marketplace. Moreover, the role of innovation in service delivery and the need for customer participation in exemplary service delivery are analyzed. The article starts with a brief introduction and overview of the concept of service marketing and the presentation of the paper's objectives. The research methodology then follows. Next, the article outlines the associate theories that support service marketing strategies and models. A comprehensive and rigorous analysis and synthesis of the empirical literature on service marketing concepts is presented. An analysis of current trends and emerging issue is also presented. Finally, the paper discusses implications for marketing decision-makers and recommends action

    Revolutionizing Scientific Interaction with LLMs: Advances, Challenges, and Future Directions

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    Large language models (LLMs) are reshaping human-computer interaction (HCI) in scientific and technical domains by enabling natural language interfaces, streamlining workflows, and expanding decision support. This review examines how LLMs automate research tasks, enhance data analysis, and foster transparent human-computer collaboration across diverse fields—ranging from radiological imaging to astrodynamics and environmental studies. The discussion then addresses key obstacles, including inaccuracies, hallucinations, hidden biases, security risks, and intensive computational demands, which limit widespread LLM adoption in high-stakes applications. Building on these insights, the review proposes strategies such as retrieval-augmented generation, ethical auditing, and domain-specific model compression to ensure responsible, high-performance usage. Emphasis is placed on the importance of interdisciplinary collaboration, robust governance, and continued innovation to realize LLMs’ transformative capabilities. Ultimately, advanced AI systems must be carefully tailored to align with ethical standards, minimize risk, and meet the stringent scientific and technical practice requirements

    Conceptualisation of a Transdisciplinary Resource Theory for Social Work

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    Focusing on resources and thinking in a resource-orientated way has become a standard in social work, psychology, and psychotherapy. Various disciplinary strands are dedicated to fundamental questions of resources but are hardly connected to each other. Resource-orientation has been a fundamental element in the thinking and action approaches of social work from the very beginning. However, no resource the-ory conceptually incorporates and shapes the transdisciplinary approach of this discipline. Basic questions about what is meant by a resource, what makes a resource a resource or what significance re-sources have or should have in social policy or social work thinking and action are rarely asked. This article takes up relevant aspects from existing sociological, philosophical, psychological and social work concepts of resources, establishes conceptual links between them and develops a transdisciplinary concept of resources that can be fundamental, especially in the theory and action spectrum of social work, but not only there

    Sculpting Skies: The Ever-Shifting Dreamscape of Turkish Air Travel

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    The COVID-19 pandemic has significantly altered global air travel, reshaping passenger expectations and perceptions of service quality. This study examines changes in tourists’ evaluations of Turkish-registered airlines based on 4,652 online reviews from five major carriers. Using Leximancer for semantic content analysis, the study identifies key thematic shifts before and after the pandemic. Results show a move from traditional service elements—like punctuality, catering, and staff behavior—to pandemic-related concerns such as hygiene, testing, and refund policies. The study also explores shifts in value-for-money perceptions, offering data-driven insights for airline managers in the post-pandemic travel environment

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