'Radiology Case Reports, University of Washington'
Abstract
The growing use of electronic contracting urges the move of dispute resolution
to online environments. Thus being, the technological element has to be
considered as the “fourth party”. In this sense, software agents may well play an
important role. One major issue in dispute resolution is the estimation of BATNA
and of WATNA; software agents may become very useful tools in this operation,
facing dispute resolution under a risk oriented approach. Having this in mind, it
was developed UM COURT – based on which a concrete application, in the
domain of Consumer’s Law, is presented here.Fundação para a Ciência e a Tecnologia (FCT) - TIARAC - Telematics and Artificial Intelligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006
