Development and test of a model linking emotions and work behaviors

Abstract

Scope and Method of Study: This dissertation investigates the effects of discrete emotions and Emotional intelligence on work related behaviors. The research design follows a laboratory based design and an event based field longitudinal study.Findings and Conclusions: Emotional Intelligence moderated the relationship between four discrete emotions (anger, guilt, joy and pride) and coping strategies. Coping strategies (either task focused or emotion focused) in turn had effects on performance, workplace deviance behavior and organizational citizenship behaviors

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