Mittal and Mamta Saikia

Trading Economics


Subject area
Strategic management.


Study level/applicability
The case is suitable for undergraduates, MBA, and executive MBA courses.


Case overview
This case on Satya Bharti School Program, an initiative of the Bharti Foundation, highlights the journey, achievements and challenges faced during the implementation of a noble vision. The case maps the strategy implemented from multiple vantage points and aims to show how the compelling need of providing quality education in rural India transformed the way people look at corporate social responsibility (CSR) activities.


Expected learning outcomes
The case analysis aims to help students comprehend and understand: the concept of corporate social responsibility; the strategic decision-making process amidst constraints in the context of not-for-profit organizations; how organizational excellence models are embedded to improvise practices and processes; the concept of the multi-stakeholder framework; and how external and internal issues can affect the success of a CSR program.


Supplementary materials
Teaching notes are available; links to videos are provided.
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Satya Bharti School Program: the kaizen

Abstract

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