Chen, Weiqin

Gjøsæter, Terje

Radianti, Jaziar

English

In this paper, a scenario-based approach augmented with personas typically used in universal design and interactive design domains is used to illustrate the occurrence of situational disabilities in emergency situations, and to show how environmental factors can trigger these situational disabilities. With the help of personas representing selected archetypical characteristics and roles, the scenarios are further examined to show how these situational disabilities can affect the situational awareness of different stakeholders, not only in the command and control centers, but also first responders in the field as well as affected members of the public. This approach provides a better understanding of the importance of universal design of ICT for Emergency Management, not only for people with disabilities and the elderly, but for anyone

NORA - Norwegian Open Research Archives

Understanding Situational Disabilities and Situational Awareness in Disasters

Agder University Research Archive

Understanding situational disabilities and situational awareness in disasters

https://uia.brage.unit.no/uia-xmlui/bitstream/11250/2649379/4/Gjosaeter.pdf

Understanding situational disabilities and situational awareness in disasters

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NORA - Norwegian Open Research Archives

Agder University Research Archive