Difficulties in managing the construction design process are preventing the UK construction
industry from delivering projects on time, to budget and to the specified quality. The paper
reports on a research project being undertaken at a major UK civil and building design and
construction company to develop and deploy a training initiative capable of making
significant improvements to its design management performance and deliver benefits to many
project stakeholders. It describes the development, content and deployment of training
material and a suite of twenty-five design management tools to drive change throughout the
organisation. The paper is likely to be of interest to those involved in design management and
the development of tools and practices to help the industry improve design management
performance
