Discovering the benefits of being interrupted by colleagues at work

Abstract

The negative effects of work interruptions are well documented: difficulties moving ahead with tasks, time-pressure, stress, and lowered productivity. Managers often look for ways to eliminate, or at least minimise such interruptions. But a new study by Harshad Puranik, Joel Koopman, and Heather C. Vough shows an upside to these workplace interruptions: increased feelings of belonging

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