PATIENT SAFETY CULTURE IN DENTAL HOSPITAL : COMMUNICATION OPENNESS, TEAMWORK, AND ORGANIZATIONAL LEARNING

Abstract

Patient safety has become a major focus of ethics related to health care in recent years. Culture of patient safety in hospitals is part of organization culture, so that the necessary assessment of organizational culture as a guide in the development of patient safety. All health workers, including professional students who undergo clinical learning in hospitals, need to understand and be able to apply the knowledge and skills in this area of patient safety in order to achieve complete patient service. This study aims to analyze the influence of various factors such as communication openness, teamwork, and organizational learning toward patient safety culture at RSGM Jenderal Soedirman University. The study design is a quantitative research using regression analytic method with cross-sectional approach. Data collection tools in the form of the questionnaire were assessed using a Likert scale of 1-5 is strongly disagree, disagree, neutral, agree, and strongly agree. The study population was clinical dental student in 1st till 4th year who had treated patients under supervision at RSGM Jenderal Soedirman University. The sampling technique using purposive sampling method that is random sampling technique in which researchers determine the sampling by setting specific criteria in accordance with the purpose of research. Respondents in this study amounted to 83 people which is calculated using the Slovin formula. The data validity and reliability tests analyzed using multiple logistic regression to analyze the influence between variables with SPSS software. The results showed that the communication openness, teamwork, and organizational learning has positively significant effects toward patient safety culture. The conclusions of this research is the better communication openness, teamwork, and organizational learning improve patient safety culture