Heeson, SJA

Leeds Beckett Repository

From Resource Usage to User EngagementA Data Management PerspectiveSamantha HeesonElectronic and Data Services LibrarianThe DataOpenAthens • Monthly reports• Basic overview• Resource usage• E-resource titles• User IDs• Number of resource accesses• 750,000 single pieces of data• 30,000+ studentsThe Proof of ConceptExcel Power Pivot • Three month snapshot• In-depth• User engagement• OpenAthens• Print stock• Reading lists• Student Record• Significant usage The PrototypeAccess database and Excel charts • Five month snapshot• Focused• Library impact• OpenAthens• Student Record• Interactive dashboard• Inconclusive insight The PlanFormalisation • Background, Objective, Business case• Scope, Exclusions, Deliverables• Constraints, Dependencies, Interfaces• Issues, Risks, Opportunities• Quality• Phase 1 breakdown and timings The MatrixReview template • Raw data - sources• Data cleanse & tidy - standards• Master data - single version• Data analysis - truth• Data visualisation - insight• Data reports & presentations - sharing• Data dashboards - enabling• Data service - customers & colleaguesThe VizProcess diagram • Process• Procedures• Tools• Measures• Reasons• Stakeholder needs & fulfilmentThe OutputOperational report • Dashboard• Institutional comparisons• School trends• Top resources• Inform discussions with schools• Enhance academic support• Make purchasing decisions• Investigate anomaliesThe PurposeSuccess! • Handle multiple complex datasets• Create & maintain focus• Set direction• Provide reference material• Manage stakeholder expectations• Deliver meaningful statistics• Value for money collectionCliparts.co - 3617650Thank youAny questions?The VizProcess Diagram ImageryFilter: RRZE - https://commons.wikimedia.org/wiki/User:RRZEiconsSave, Repeat, Open Padlock: Font Awesome by Dave Gandy - https://fortawesome.github.com/Font-AwesomeTape Measure-at-244: G.E.Sattler - https://www.flickr.com/photos/9512074@N02/756003008Creative Commons Licences:https://creativecommons.org/licenses/by/2.0/legalcode https://creativecommons.org/licenses/by-sa/3.0/legalcodeTrademarks are owned by the respective companies and are only for the purpose of referencing where their software is used or may be used…Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.https://www.adobe.com/uk/legal/permissions/trademarks.htmlMicrosoft product icons may be used in training manuals or documentation about a Microsoft producthttps://www.microsoft.com/en-us/legal/intellectualproperty/permissionsSAP® BusinessObjects™ is the trademark(s) or registered trademark(s) of SAP SE in Germany and in several other countrieshttps://www.sap.com/corporate/en/legal/trademark.proper-use-of-sap-trademarks.html#proper-use-of-sap-trademarksSAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration.https://www.sas.com/presscenter/guidelines.pdfhttps://www.tableau.com/ip

From Resource Usage to User Engagement - A Data Management Perspective

http://eprints.leedsbeckett.ac.uk/5522/1/From%20Resource%20Usage%20to%20User%20EngagementPV-SH.pdf

From Resource Usage to User Engagement - A Data Management Perspective

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