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An investigation of the user satisfaction of customer relationship management program
Authors
Sangeun Lee
Publication date
1 January 2014
Publisher
DigitalCommons@EMU
Abstract
The thesis investigates user satisfaction for Microsoft Dynamics CRM 2011 by conduction surveys to graduate level students. The training manual was developed to guide the way to follow instructions to create an order and an invoice
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Eastern Michigan University: Digital Commons@EMU
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Last time updated on 15/12/2019