User-centred design and construction: a multi-disciplinary approach to the improvement of a SME's current practice

Abstract

The new EPBD requires new buildings to be nearly zero energy after 2020. This makes the roadmap to improve the average quality of buildings very tight, especially in countries like Italy, where buildings have traditionally been poorly insulated. Some forward-looking construction companies are already trying to improve their standard practice with the aim of improving their market placement and anticipate the legislative steps towards 2020. This paper will show how an integrated, multi-disciplinary approach to the design and construction of residential buildings – not only energy focussed – can be applied to improve the current operative standards of a company that designs, builds and sells its houses. Its current products (residential facilities) were analysed for the criticalities recognized as most important: energy efficiency, serviceability, flexibility and indoor environment quality. Alternative construction products and solutions were analysed. Standard layouts were reviewed and improved for what concerns their serviceability and their potential evolution (flexibility) during their service life. Finally, standard finishing materials were analysed in terms of potential indoor pollution, with a number of alternatives suggested. All the improvements and changes to the standard practice were discussed and shared with the company. The main outcome of this multi-disciplinary approach is an evaluation method for the quality of the building in terms of energy efficiency, serviceability and well being of the users

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