The City of Los Angeles Workforce Investment Board contracted with California State University Northridge to conduct a customer satisfaction survey of youth employers that participated in the OneSource Centers Youth Program in the 2010-11 program year. The results of the survey show very high levels of satisfaction (9.1 on a 10 point scale), with little variation between centers. The overall satisfaction was primarily driven by satisfaction with the services provided by the centers. In this report we provide the results of our analysis, including detailed findings for each OneSource Center in the appendix.Technical Repor
