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The Minefield: Designing and Implementing Human Resource Policies in the Age of Social Media

Abstract

Human resource managers have had to navigate a minefield of laws and regulations while continuing to manage the traditional business functions of the employer. Now, human resource departments across the nation are tasked with managing the traditional employee-employer relationship in light of an ever-changing technological and legal landscape. Businesses across the nation have had to adjust to a rise in the use of social-media and have suffered the consequences of instantaneous communication between employees and the media. These same businesses must reconcile the need to protect its goodwill and livelihood, while incorporating the safeguards provided by legislation and regulations in the area of employment. While the legal implications often differ depending on whether the employer is public or private in nature, there remains very basic and relevant advice on how to design and implement human resource policy in light of social-media

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