Do best and worst innovative companies differ in terms of intellectual capital, knowledge and radicalness?

Abstract

This paper differentiates “best innovative companies” from “worst innovative companies” and it takes into account three separate bodies of literature— intellectual capital, knowledge-based view, and innovation literatures. Based on a sample of 181 firms which belong to manufacturing and services industries, our findings show that best innovative performers companies (considering both financial and non-financial dimensions of innovation success) present systematically higher scores for all dimensions of intellectual capital: human, organizational and social capital) than worst innovation performers. Knowledge exchange and combination seems to be characteristic of most successful innovators, but no differences in systemic, tacit, complex and not observable knowledge have been found for these companies. Finally, regarding radicalness, firms with more innovation success provide new products or services that incorporates a new technology and new customer benefits (uniqueness), while firms with less innovation success laughs new products or services which are unfamiliar or difficult to understand by customers.Mobile-shopping