Die meting van die gelyktydige hantering van teenstrydige en dubbelsinnige inligting as kritieke eienskap in 'n verkeidenheid van beroepe.

Abstract

Since very little is known about how to deal with conflicting and ambiguous information as a work attribute an attempt was made to define this particular construct and subject it to empirical research. An instrument (the in basket exercise) was developed to measure employees' efficiency in dealing with conflicting and ambiguous information. This instrument together with instruments for measuring a number of related traits were administered to 468 subjects. It was determined that the capacity to deal with conflicting and ambiguous information has a certain relationship with intelligence and sensory cognitive judgment. No relationship could be found with certain personality traits. In all probability a separate construct is indicated by this research