Does greater amount of information always bolster attitudinal resistance?

Abstract

Previous research suggests that attitudinal resistance to information that challenges a prior evaluation increases with the amount of information underlying the prior evaluation. We revisit this proposition in a context in which a set of important claims about a target brand are presented either alone-a lower amount of "isolated" information- or along with other favorable, but less important claims-a higher amount of "embedded" information. Results from two experiments show that when the challenge occurs immediately after the initial evaluation, a greater amount of "embedded" initial information does produce greater attitudinal resistance. However, when the challenge occurs after a delay, a lesser amount of "isolated" information produces greater attitudinal resistance. The findings qualify previous assumptions about the role of prior information in attitudinal resistance, and Support a constructive view of judgment revision and attitudinal resistance

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