The Art of Breaking Bad News (Video)

Abstract

The main purpose of this optional symposium is to help develop "EQ" emotional quotient skills to assist in clinical decision making and conduct with regards to the doctor-patient relationship and interactions, focusing on patient interactions and communication. Upon completion of this session, participants should be able to: (1) identify common heuristic decisionmaking errors with relevance to neuro-ophthalmology, (2) employ skills to avert making medical errors, (3) demonstrate empathy when delivering bad news, and (4) communicate efficiently with patients who have specific challenges with communication

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