Access to this document was granted through an Emerald subscription provided by Token:JournalAuthor:1256E665-B760-49B4-B117-ECC2E650709C: For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. Ivana Faletar Horvatić Zagreb City Libraries, Zagreb, Croatia, and Milijana Mičunović Department of Information Sciences, University of Osijek, Osijek, Croatia Abstract Purpose -The purpose of this paper is to present an exploratory study whose aim was to investigate the role of public libraries in the provision of European Union (EU) information in an EU acceding country (Croatia). Design/methodology/approach -Study was conducted via online questionnaire in public libraries across country. Findings -The findings revealed that majority of respondents (83.7 percent) think it is an important task of public libraries to provide citizens with materials about the EU, and that almost all responding libraries (98 percent) have EU materials. In general, respondents think that provision of EU materials in their library does not compromise its role of politically neutral institution. The results also indicate that libraries quite rarely (10 percent) maintain links to relevant EU online sources on their websites. EU collections in responding libraries are promoted actively most frequently in the library itself and on its website, and very rarely in the local media. Practical implications -Findings are expected to be of interest to European administration in charge of the development of effective communication policies, national authorities in EU candidate and acceding countries, and information professionals in general. Originality/value -This is the first study to investigate the role of public libraries in EU information provision in an EU acceding country