1,190 research outputs found

    Factors associated with the non-screening status of cervical cancer screening test in Korean adult women : Korea National Health and Nutrition Examination Survey (2010โ€“2012)

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    Background: This study aimed to explore the associations of social-demographic, health-behavioral, and woman-specific factors with the non-screening status of the cervical cancer screening test in Korean adult women. Methods: This study was a cross-sectional analysis of 9,698 Korean adult women aged 20 years or more who participated in the Korea National Health and Nutrition Examination Surveys V (2010?2012). Rao-Scott chi-square tests and survey logistic regression analyses were employed respectively to analyze the difference in the non-screening status of the cervical cancer screening test by each characteristic and to explore the factors related to the non-screening status. Results: The rate of the non-screening status of the cervical cancer screening test was 53.5% over the previous 2 years. In the survey logistics regression analysis, age, marital status, educational levels, income levels, residential area, occupation, private health insurance, smoking, alcohol, obesity, menstrual status, pregnancy experience, and hormone replacement therapy were significantly associated with the non-screening status of the cervical cancer screening test. Conclusion: On the basis of the results of this study, some social-demographic, health-behavioral, and woman-specific characteristics of Korean adult women seem to affect the non-screening status of the cervical cancer screening test. Therefore, appropriate health policies need to be designed, implemented, monitored, and evaluated to reduce the non-screening status of the cervical cancer screening test of them.ope

    Validity and Reliability of the Attitudes Towards Suicide (ATTS) Scale for Korean Adults

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    Purpose: The aims of this study was to verify the validity and reliability of the Attitudes Towards Suicide (ATTS) scale for Korean adults. Methods: Participants were 441 adults in South Korea, who completed in a self-reported online survey of ATTS. A total of 37 items were used for conducting item analyses, exploratory factor analyses, and confirmatory factor analyses, as well as examining the internal consistency. Results: Based on findings of item reduction and exploratory factor analyses, three factors were identified based on 16 items, such as โ€˜acceptability (7 items)โ€™, โ€˜understandability (5 items)โ€™, and โ€˜tabooing (4 items)โ€™. These factors accounted for 49.4% of the total variance of ATTS. Known-groups, item convergent, and item discriminant validity were confirmed; Fitness of the modified mode was acceptable (x2=375.51, CFI=.84, TLI=.81, GFI=.90, AGFI=.87, RMSEA=.08). The Cronbach's โบ coefficient for the 16 items was .82. Conclusion: Three factors of the short version of ATTS may be useful to evaluate the suicidal attitudes of Korean adults effectively and accurately. Our study findings suggest that suicide attitude questionaries need to be constantly revised to consider socio-cultural environment.ope

    A Validity Study of the Korean Version of the Interprofessional Attitudes Scale

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    Concern for patient safety underlies the need for interprofessional education (IPE). One way to measure the effectiveness of IPE is by measuring attitude change toward other healthcare professionals; however, there are currently no valid Korean tools to measure such a change in attitudes. Therefore, this study aims to develop and test a Korean version of the Interprofessional Attitudes Scale (IPAS). The original IPAS was translated into Korean according to the World Health Organizationโ€™s guidelines after obtaining permission from the articleโ€™s corresponding author. A total of 414 questionnaires were collected from third- and fourth-year medical and nursing students at four Korean institutions in December 2018. To analyze the validity of the Korean IPAS, exploratory and confirmatory factor analyses were conducted. Cronbachโ€™s ฮฑ was used to evaluate reliability. Results from the exploratory factor analysis identified four functions: teamwork, community-centeredness, patient-centeredness, and respect for diversity. Significant cross-correlations were found among the four functions (r=0.438โ€“0.631, p<0.001) along with overall reliability (Cronbachโ€™s ฮฑ=0.929) and reliability of each subfactor (Cronbachโ€™s ฮฑ=0.804โ€“0.897). This study verified the validity and reliability of the Korean version of the IPAS, so this scale can be used in the future to measure the effectiveness of IPE in Korea.ope

    MENTAL REPRESENTATION OF PRESCHOOL CHILDREN๏ผšASSOCIATION WITH PARENTAL MENTAL REPRESENTATION

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    Validation of the Korean Version of the Undergraduate Clinical Education Environment Measure

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    In light of the need for a tool to evaluate the clinical practice education environment as perceived by medical and nursing students, this study is was conducted to develop and validate the Korean version of the Undergraduate Clinical Education Environment Measure (K-UCEEM) as a measurement tool for managing the clinical practice education climate and quality of education. For validation, the UCEEM consisting of 25 items developed by Pia Strand in 2013 was adapted according to standard translation procedures. The K-UCEEM questionnaire was administered to 73 medical students and 135 nursing students who participated in clinical practice at one medical institution. Exploratory factor analysis and confirmatory factor analysis were conducted to confirm the validity of the instrumentโ€™s structure. In order to determine referential validity, the relationships among stresses in clinical practice were examined, and differences in factor scores were compared by gender and college. It was confirmed that the scale of 24 items and five factors showed a moderate model fitness index. The reliability of the factors ranged from 0.786 to 0.867. In addition, all five factors were found to have negative correlations with the clinical practice stress sub-factor, and there were statistically significant differences by gender and college. Through this study, the validity and reliability of the K-UCEEM were verified. In the future, it is expected that further verification of the scale, as well as evaluation and improvement of the clinical practice education environment based on this scale, will occur.ope

    An Investigation of the Factor Structure of the Career Guidance Efficacy Scale

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    ์ด ์—ฐ๊ตฌ๋Š” ๊ณ ๋“ฑํ•™์ƒ ์ž๋…€๋ฅผ ๋‘” ๋ถ€๋ชจ์˜ ์ž๋…€ ์ง„๋กœ์ง€๋„ํšจ๋Šฅ๊ฐ ์ฒ™๋„(์œ ์ •์ด, 2009)์˜ ์š”์ธ๊ตฌ์กฐ๋ฅผ ํƒ์ƒ‰ํ•˜๊ณ ์ž ํ•˜์˜€์œผ๋ฉฐ, ๋ถ€๋ชจ์™€ ์ž๋…€์˜ ํŠน์„ฑ๋ณ€์ธ์— ๋”ฐ๋ฅธ ์ง„๋กœ์ง€๋„ํšจ๋Šฅ๊ฐ์˜ ์ฐจ์ด๋ฅผ ๋ฐํžˆ๊ณ ์ž ํ•˜์˜€๋‹ค. ์—ฐ๊ตฌ๋Œ€์ƒ์€ ์ „๊ตญ์—์„œ ํ‘œ์ง‘๋œ ๊ณ ๋“ฑํ•™์ƒ ์ž๋…€๋ฅผ ๋‘” ์–ด๋จธ๋‹ˆ 1,548๋ช…์ด์—ˆ๋‹ค. ์—ฐ๊ตฌ ๊ฒฐ๊ณผ, ๋ถ€๋ชจ์˜ ์ž๋…€ ์ง„๋กœ์ง€๋„ํšจ๋Šฅ๊ฐ ์š”์ธ์œผ๋กœ 32๋ฌธํ•ญ์˜ 7์š”์ธ์ด ํ™•์ธ๋˜์—ˆ์œผ๋ฉฐ, ์ƒ์œ„์š”์ธ์œผ๋กœ โ€˜์ง€์ง€โ€™(ํ•˜์œ„์š”์ธ์œผ๋กœ๋Š” ์ ๊ทน์ ์ธ ์ง„๋กœ์ง€์›, ์ž๋…€์— ๋Œ€ํ•œ ์ˆ˜์šฉ๊ณผ ๊ฒฉ๋ ค, ์ง„๋กœ๊ต์œก ๊ฒฝํ—˜, ์ž๋…€์—๊ฒŒ ์ž์œจ๊ณผ ์ฑ…์ž„์„ ๋ถ€์—ฌ)์š”์ธ๊ณผ โ€˜์กฐ์ ˆโ€™(ํ•˜์œ„์š”์ธ์œผ๋กœ๋Š” ๋ถ€์ •์  ์ •์„œ ๊ฒฝํ—˜, ๋ฐฐ์šฐ์ž์˜ ๊ด€์—ฌ, ์ž๋…€ํŠน์„ฑ์˜ ์ธ์‹)์š”์ธ์ด ํ™•์ธ๋˜์—ˆ๋‹ค. ์ฒ™๋„์˜ ์‹ ๋ขฐ๋„ ๊ฒ€์ฆ์„ ์œ„ํ•ด์„œ ๋‚ด์ ํ•ฉ์น˜๋„์™€ ์žฌ๊ฒ€์‚ฌ ์‹ ๋ขฐ๋„๋ฅผ ์‚ฐ์ถœํ•˜์˜€๊ณ , ๊ตฌ์ธํƒ€๋‹น๋„ ๊ฒ€์ฆ์„ ์œ„ํ•ด ํ™•์ธ์  ์š”์ธ๋ถ„์„์„ ์ˆ˜ํ–‰ํ•˜์˜€๋‹ค. ์ง„๋กœ์ง€๋„ํšจ๋Šฅ๊ฐ์€ ๊ฑฐ์ฃผ ์ง€์—ญ์— ๋”ฐ๋ฅธ ์ฐจ์ด๋Š” ์—†์—ˆ์œผ๋ฉฐ, ์–ด๋จธ๋‹ˆ์˜ ํ•™๋ ฅ์ด ๋†’์„์ˆ˜๋ก, ์ž๋…€์˜ ํ•™๋…„์ด ๋‚ฎ์„์ˆ˜๋ก ๋†’๊ฒŒ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์—ฐ๋ น๋ณ„๋กœ๋Š” 40๋Œ€ ๋ถ€๋ชจ์˜ ์ž๋…€ ์ง„๋กœ์ง€๋„ํšจ๋Šฅ๊ฐ์ด ๋‹ค๋ฅธ ์—ฐ๋ น์˜ ๋ถ€๋ชจ๋ณด๋‹ค ๋†’์•˜๋‹ค.The purpose of this study is to investigate the factor structure of the career guidance efficacy scale (Ryu Jeongyi. 2009) of the parents of high school students. We also attempted to reveal the differences in career guidance efficacy according to the characteristic variables of the children and the parents. A total of 1,548 parents of high school students across Korea were surveyed. The study identified 7 factors represented by 32 items regarding career guidance efficacy. The 7 factors can be categorized into 2 higher factors for career guidance efficacy: "support" (sub-factors: active career support, acceptance and encouragement for children, career education experience, and giving autonomy and responsibility to children) and "regulation" (sub-factors: negative emotional experience, the spouse's involvement, and awareness of child characteristics). In order to verify the reliability of the scale, internal consistency and retest reliability were used and confirmatory factor analysis was conducted to measure construct validity. There was no correlation between career guidance efficacy and where the participants live. However, career guidance efficacy is greater when the mother's education level is high and when the children are in lower grades. By age, career guidance efficacy of parents in their forties was higher than that of any other age group

    ์ž๊ธฐ์„ ๋ฌผ(self-gift)์†Œ๋น„ํ–‰๋™์˜ ์˜ํ–ฅ์š”์ธ๊ณผ ๋งŒ์กฑ๋„ ์—ฐ๊ตฌ

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    ํ•™์œ„๋…ผ๋ฌธ (์„์‚ฌ)-- ์„œ์šธ๋Œ€ํ•™๊ต ๋Œ€ํ•™์› : ์†Œ๋น„์žํ•™๊ณผ, 2015. 2. ๊น€๋‚œ๋„.๊ตญ๋ฌธ์ดˆ๋ก ์ž๊ธฐ์„ ๋ฌผ(self-gift)์†Œ๋น„ํ–‰๋™์˜ ์˜ํ–ฅ์š”์ธ๊ณผ ๋งŒ์กฑ๋„ ์—ฐ๊ตฌ ํ˜„๋Œ€ ์†Œ๋น„์‚ฌํšŒ๋Š” ๊ฐœ์ธ์ด ์†Œ๋น„์˜ ์ฃผ์ฒด๋กœ์„œ ๊ฐœ์ธ์†Œ๋“์ด ๋†’์•„์ง€๊ณ  ๊ตฌ๋งค๋ ฅ์ด ๊ฐ•ํ•ด์งˆ์ˆ˜๋ก ์†Œ๋น„์ฃผ์ฒด์ž๋กœ์„œ ์ž์•„์— ๋Œ€ํ•œ ์ž๊ฐ์ด ์ปค์ง€๊ณ  ์žˆ๋‹ค. ๋ถˆ๊ณผ 10๋…„ ์ „ ์šฐ๋ฆฌ๋‚˜๋ผ์˜ ๊ด‘๊ณ ๋ฅผ ์‚ดํŽด๋ณด์•„๋„ ๊ทธ ์‹œ๋Œ€์˜ ๊ด‘๊ณ ์ฃผ์ œ์™€ ์ง€๊ธˆ์˜ ๊ด‘๊ณ ์ฃผ์ œ๊ฐ€ ์ƒ๋‹นํžˆ ๋‹ค๋ฅธ ๊ฒƒ์„ ์•Œ ์ˆ˜ ์žˆ๋‹ค. ๊ณผ๊ฑฐ๋Š” ์ฃผ๋กœ ๊ฐ€์กฑ์„ ๋Œ€์ƒ์œผ๋กœ ํ–ˆ๋‹ค๋ฉด ํ˜„์žฌ๋Š” ๊ฐœ์ธ์ด ๊ด‘๊ณ ์˜ ์ฃผ๋œ ํƒ€๊ฒŸ์ด ๋˜๊ณ  ์žˆ๋‹ค. ํ˜„๋Œ€๋Š” ์กด์žฌ์˜ ๊ธฐ๋ฐ˜์€ ์†Œ๋น„๋ผ๋Š” ์ƒ๊ฐ๊ณผ ๋”๋ถˆ์–ด ์†Œ๋น„์˜ ๊ธฐ๋ฐ˜์€ ๊ฐœ์ธ์ด๋ผ๋Š” ํ’ํ† ๊ฐ€ ์ž๋ฆฌ ์žก์•„๊ฐ€๊ณ  ์žˆ๋Š” ๋“ฏํ•˜๋‹ค. ์ด์— ๋”๋ถˆ์–ด ์†Œ๋น„์žํ•™์˜ ์—ฐ๊ตฌ๋‹จ์œ„๋„ ๋‹ค์–‘ํ•ด์•ผ ํ•œ๋‹ค๊ณ  ์—ฌ๊ฒจ์ง€๋Š” ๋ฐ”, ๋ณธ ์—ฐ๊ตฌ์—์„œ๋Š” ํ˜„๋Œ€์†Œ๋น„์‚ฌํšŒ์˜ ๋น„๊ต์  ์ƒˆ๋กœ์šด ์†Œ๋น„ํ–‰ํƒœ์ด๋ฉฐ, ์ง€๊ทนํžˆ ๊ฐœ์ธ์ ์ธ ์†Œ๋น„๋ผ๊ณ  ํ•  ์ˆ˜ ์žˆ๋Š” ์ž๊ธฐ์„ ๋ฌผ์— ๋Œ€ํ•œ ์‹ค์ฆ์  ์—ฐ๊ตฌ๋ฅผ ์‹ค์‹œํ•˜๊ณ ์ž ํ•œ๋‹ค. ์ž๊ธฐ์„ ๋ฌผ์— ๋Œ€ํ•œ ์—ฐ๊ตฌ๋Š” 1980๋…„๋Œ€๋ถ€ํ„ฐ ๋ณธ๊ฒฉ์ ์œผ๋กœ ์‹œ์ž‘๋˜์–ด ์™”์ง€๋งŒ, ๋ชจ๋‘ ์„œ๊ตฌ์‚ฌํšŒ ์ค‘์‹ฌ์œผ๋กœ ์—ฐ๊ตฌ๋˜์–ด์ ธ ์™”์œผ๋ฉฐ ๊ตญ๋‚ด์—์„œ์˜ ์ž๊ธฐ์„ ๋ฌผ์— ๋Œ€ํ•œ ์—ฐ๊ตฌ๋Š” ๋ฏธ๋น„ํ•œ ์‹ค์ •์ด๋‹ค. ๋”ฐ๋ผ์„œ ๋ณธ ์—ฐ๊ตฌ์—์„œ๋Š” ์šฐ๋ฆฌ๋‚˜๋ผ ์†Œ๋น„์ž๋“ค์˜ ์ž๊ธฐ์„ ๋ฌผ ์†Œ๋น„ํ–‰๋™์— ๋Œ€ํ•œ ์ดํ•ด๋ฅผ ๋†’์ด๊ณ ์ž, ์ž๊ธฐ์„ ๋ฌผ์— ๋Œ€ํ•œ ์ „๋ฐ˜์ ์ธ ์ดํ•ด์™€ ์‹คํƒœ๋ฅผ ํŒŒ์•…ํ•˜๊ณ  ๋‚˜์•„๊ฐ€ ์ž๊ธฐ์„ ๋ฌผ์˜ ๋™๊ธฐ์™€ ๋งŒ์กฑ๋„ ๋ฐ ๊ทธ ์˜ํ–ฅ์š”์ธ์— ๋Œ€ํ•ด ์•Œ์•„๋ณด๊ณ ์ž ํ•œ๋‹ค. ๋ณธ ์—ฐ๊ตฌ์˜ ๋ชฉ์ ์€ ์ฒซ์งธ, ์ž๊ธฐ์„ ๋ฌผ ์†Œ๋น„ํ–‰๋™์˜ ํ˜„ํ™ฉ์— ๋Œ€ํ•ด ์•Œ์•„๋ณด๊ณ  ๋‘˜์งธ, ์ž๊ธฐ์„ ๋ฌผ ์†Œ๋น„ํ–‰๋™์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ์š”์ธ์„ ์•Œ์•„๋ณธ๋‹ค. ๋งˆ์ง€๋ง‰์œผ๋กœ ์ž๊ธฐ์„ ๋ฌผ์„ ๊ฒฝํ—˜ ํ•œ ์†Œ๋น„์ž๋“ค์˜ ์ž๊ธฐ์„ ๋ฌผ ๊ตฌ๋งค ํ›„ ๋งŒ์กฑ๋„์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ์š”์ธ์ด ๋ฌด์—‡์ธ์ง€ ์•Œ์•„๋ณธ๋‹ค. ๋ณธ ์—ฐ๊ตฌ๋Š” ์ž๊ธฐ์„ ๋ฌผ์˜ ํ˜„ํ™ฉ๊ณผ ํŠน์„ฑ์„ ํŒŒ์•…ํ•˜๊ธฐ ์œ„ํ•œ ์˜ˆ๋น„์กฐ์‚ฌ์™€ ์ž๊ธฐ์„ ๋ฌผ์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ์š”์ธ๊ณผ ์ž๊ธฐ์„ ๋ฌผ๊ตฌ๋งค ํ›„์˜ ๋งŒ์กฑ๋„์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ์š”์ธ์„ ํŒŒ์•…ํ•˜๊ธฐ ์œ„ํ•œ ์ •๋Ÿ‰์  ์กฐ์‚ฌ๋ฅผ ์‹ค์‹œํ•˜์˜€๋‹ค. ๊ตฌ์ฒด์ ์€ ์—ฐ๊ตฌ๋ฐฉ๋ฒ•์œผ๋กœ๋Š” ์ •๋Ÿ‰์  ์กฐ์‚ฌ์— ์•ž์„œ ์ž๊ธฐ์„ ๋ฌผ ๊ฒฝํ—˜์ด 3ํšŒ ์ด์ƒ ์žˆ๋Š” 20๋Œ€-40๋Œ€ ์„ฑ์ธ6๋ช…์„ ๋Œ€์ƒ์œผ๋กœ ๋ฉด์ ‘์„ ์‹ค์‹œํ•˜์˜€๊ณ , ์ด๋Ÿฌํ•œ ๋ฉด์ ‘๊ณผ ์„ ํ–‰์—ฐ๊ตฌ๋ฅผ ํ†ตํ•ด ๊ตฌ์„ฑ๋œ ์งˆ๋ฌธ์ง€๋ฅผ ์ด์šฉํ•˜์—ฌ 20-40๋Œ€ ์„ฑ์ธ๋‚จ๋…€๋ฅผ ๋Œ€์ƒ์œผ๋กœ ์˜จ๋ผ์ธํŒจ๋„์ „๋ฌธ๊ธฐ๊ด€์— ์˜๋ขฐํ•˜์—ฌ ์˜จ๋ผ์ธ ์„ค๋ฌธ์กฐ์‚ฌ๋ฅผ ์‹ค์‹œํ•˜์˜€๋‹ค. ๋ถ€์‹ค ๊ธฐ์žฌ๋œ ์ž๋ฃŒ๋ฅผ ์ œ์™ธ๋œ ์ด548๋ถ€์˜ ์ž๋ฃŒ๊ฐ€ ์ตœ์ข…๋ถ„์„์— ์‚ฌ์šฉ๋˜์—ˆ๋‹ค. ๋ณธ ์—ฐ๊ตฌ๋Š” ์กฐ์‚ฌ๋Œ€์ƒ์ž์˜ ์ธ๊ถŒ์„ ๋ณดํ˜ธํ•˜๊ธฐ ์œ„ํ•ด ์„œ์šธ๋Œ€ ์ƒ๋ช…์œค๋ฆฌ์‹ฌ์˜์œ„์›ํšŒ(IRB)์˜ ์‹ฌ์˜ ํ—ˆ๊ฐ€๋ฅผ ๋ฐ›์€ ๋’ค ๋ชจ๋“  ์—ฐ๊ตฌ๊ฐ€ ์ง„ํ–‰๋˜์—ˆ์Œ์„ ๋ฐํžŒ๋‹ค. ์ด๋ฅผ ๋ฐ”ํƒ•์œผ๋กœ ๋ณธ ์—ฐ๊ตฌ์˜ ์‹ค์ฆ์กฐ์‚ฌ์—์„œ ๋ฐํ˜€์ง„ ์—ฐ๊ตฌ๊ฒฐ๊ณผ๋ฅผ ์š”์•ฝํ•˜๋ฉด ๋‹ค์Œ๊ณผ ๊ฐ™๋‹ค. ์ฒซ์งธ, ์ž๊ธฐ์„ ๋ฌผ ์†Œ๋น„ํ–‰๋™์€ ํ˜„๋Œ€์†Œ๋น„์‚ฌํšŒ์—์„œ ์ด๋ฏธ ๋ณดํŽธํ™” ๋˜๊ณ  ์žˆ๋Š” ์†Œ๋น„ํ–‰ํƒœ ์ค‘์— ํ•˜๋‚˜๋ผ๊ณ  ์—ฌ๊ฒจ์ง„๋‹ค. 20-40๋Œ€ ์„ฑ์ธ ๋‚จ๋…€ 548๋ช…์„ ๋Œ€์ƒ์œผ๋กœ ์ž๊ธฐ์„ ๋ฌผ์„ ๊ฒฝํ—˜ํ•œ ์‚ฌ๋žŒ์€ 81.8%, ๊ฒฝํ—˜ํ•˜์ง€ ์•Š์€ ์‚ฌ๋žŒ์€ 18.2%์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ๋‘˜์งธ, ์ž๊ธฐ์„ ๋ฌผ ์กฐ์‚ฌ๋Œ€์ƒ์ž์˜ ์ž๊ธฐ์„ ๋ฌผ ํ˜„ํ™ฉ์€ ๋‹ค์Œ๊ณผ ๊ฐ™๋‹ค. ์ž๊ธฐ์„ ๋ฌผ์„ ํ•˜๋Š” ๋‚จ๋…€์˜ ๋น„์œจ์ด ๋น„์Šทํ•˜์˜€์œผ๋ฉฐ, ์ž๊ธฐ์„ ๋ฌผ ํšŸ์ˆ˜๋Š” 1๋…„์— 1-2ํšŒ๋ฅผ ํ•˜๋Š” ๊ฒฝ์šฐ๊ฐ€ ๊ฐ€์žฅ ๋งŽ์•˜๊ณ , ์ž๊ธฐ์„ ๋ฌผ ์ด ํšŸ์ˆ˜๋Š” 10ํšŒ ๋ฏธ๋งŒ์ด, ์ž๊ธฐ์„ ๋ฌผ ์ด ๋น„์šฉ์€ 200๋งŒ์› ๋ฏธ๋งŒ์ด ๊ฐ€์žฅ ๋งŽ์€ ๊ฒƒ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์ด๋ฅผ ํ†ตํ•˜์—ฌ ์ „๋ฐ˜์ ์ธ ์ž๊ธฐ์„ ๋ฌผ ํ˜„ํ™ฉ์„ ํ™•์ธ ํ•  ์ˆ˜ ์žˆ์—ˆ๋‹ค. ์…‹์งธ, ์ž๊ธฐ์„ ๋ฌผ์˜ ๋™๊ธฐ๋Š” ๋ณด๋„ˆ์Šค(3.81)์™€ ๋ณด์ƒ๋™๊ธฐ(3.78)๊ฐ€ ๊ฐ€์žฅ ๋†’์•˜์œผ๋ฉฐ ์„ฑ๋ณ„์— ๋”ฐ๋ฅธ ๋™๊ธฐ๋Š” ์—ฌ์„ฑ์€ ๋ณด์ƒ-๋ณด๋„ˆ์Šค-์šฐ์šธ๋ฐ์ŠคํŠธ๋ ˆ์Šค-๊ธฐ๋…-๊ฐ€์น˜์™€ ๊ฒฝ์Ÿ๋ ฅ์žฌ๊ณ -์ค‘๊ฐ„๋ชฉํ‘œ๋‹ฌ์„ฑ ์ˆœ์ด๊ณ , ๋‚จ์„ฑ์€ ๋ณด๋„ˆ์Šค-๋ณด์ƒ-๊ฐ€์น˜์™€ ๊ฒฝ์Ÿ๋ ฅ์žฌ๊ณ -๊ธฐ๋…-์šฐ์šธ๋ฐ์ŠคํŠธ๋ ˆ์Šคยท์ค‘๊ฐ„๋ชฉํ‘œ๋‹ฌ์„ฑ ์ˆœ์œผ๋กœ ๋‚˜ํƒ€๋‚˜ ์„ฑ๋ณ„์— ๋”ฐ๋ฅธ ๋™๊ธฐ ์ฐจ์ด๋ฅผ ๋ณด์˜€๋‹ค. ์—ฌ์„ฑ์€ ๊ฐ€์น˜์™€ ๊ฒฝ์Ÿ๋ ฅ ์žฌ๊ณ , ๋ชฉํ‘œ๋‹ฌ์„ฑ ๋“ฑ์ด ํ•˜์œ„์ˆœ์œ„์˜€๊ณ  ๋‚จ์„ฑ์€ ๋น„๊ต์  ์ƒ์œ„์ˆœ์œ„์ธ ๊ฒƒ์œผ๋กœ ๋ณด์•„, ์ผ๋ฐ˜์ ์œผ๋กœ ์—ฌ์„ฑ๋ณด๋‹ค๋Š” ๋‚จ์„ฑ์ด ๊ฒฝ์Ÿ์— ๋Œ€ํ•œ ์ŠคํŠธ๋ ˆ์Šค์™€ ์••๋ฐ•์„ ๋ฐ›๋Š” ๊ฒƒ์œผ๋กœ ๋ณด์—ฌ ์ง„๋‹ค. ๋„ท์งธ, ๋™๊ธฐ๋ณ„ ์„ ๋ฌผ์˜ ์ข…๋ฅ˜์—๋„ ์ฐจ์ด๋ฅผ ๋ณด์˜€๋‹ค. ์ „์ฒด๋™๊ธฐ์—์„œ ์˜๋ฅ˜ ๋ฐ ์•…์„ธ์‚ฌ๋ฆฌยท์‹ ๋ฐœ์ด ๊ฐ€์žฅ ๋†’๊ฒŒ ๋‚˜ํƒ€๋‚ฌ๋Š”๋ฐ ์ด๋Š” ์ž๊ธฐ์„ ๋ฌผ๋กœ ์—ฌํ–‰, ๋ฌธํ™”๊ฒฝํ—˜ ๋“ฑ์˜ ๊ฒฝํ—˜์žฌ๋ฅผ ๋งŽ์ด ์†Œ๋น„ํ•˜๋Š” ์„œ๊ตฌ๋ฌธํ™”๊ถŒ์˜ ์„ ํ–‰์—ฐ๊ตฌ์™€๋Š” ํฐ ์ฐจ์ด์ ์„ ๋ณด์ธ๋‹ค. ์ด๋ฅผ ํ†ตํ•ด ์šฐ๋ฆฌ๋‚˜๋ผ๊ฐ€ ์„œ๊ตฌ๋ฌธํ™”๊ถŒ ๋‚˜๋ผ๋ณด๋‹ค ์ž…๋Š” ๊ฒƒ, ๋ณด์ด๋Š” ๊ฒƒ์„ ์ค‘์‹œํ•œ๋‹ค๋Š” ๊ฒƒ์œผ๋กœ ํ•ด์„ํ•ด ๋ณผ ์ˆ˜ ์žˆ๋‹ค. 1์ˆœ์œ„๋ฅผ ์ œ์™ธํ•œ 2-3์ˆœ์œ„์˜ ์‘๋‹ต์„ ๋ณด๋ฉด ๋™๊ธฐ๋ณ„ ์„ ๋ฌผ์˜ ์ข…๋ฅ˜๊ฐ€ ๋‹ฌ๋ž์œผ๋ฉฐ, ์„ฑ๋ณ„์— ๋”ฐ๋ฅธ ๋™๊ธฐ๋ณ„ ์„ ๋ฌผ์ข…๋ฅ˜์™€ ์—ฐ๋ น์— ๋”ฐ๋ฅธ ์ž๊ธฐ์„ ๋ฌผ์ข…๋ฅ˜๋„ ๋‹ค๋ฅธ ๊ฒƒ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์„ ๋ฌผ์— ์žˆ์–ด ์šฐ๋ฆฌ๋‚˜๋ผ ์†Œ๋น„์ž๋“ค์€ ์ž๊ธฐ์„ ๋ฌผ๋กœ์„œ ๋ฌผ๊ฑด์˜ ์†Œ์œ ๋ฅผ ์ค‘์š”์‹œ ํ•œ๋‹ค๋Š” ๊ฒƒ์„ ์•Œ ์ˆ˜ ์žˆ์—ˆ๊ณ , ์—ฌ์„ฑ์€ ๋‚จ์„ฑ๋ณด๋‹ค ๊ฐ์„ฑ์ ์ด๊ณ  ์พŒ๋ฝ์ ์ธ ์ž๊ธฐ์„ ๋ฌผ์„ ์ฆ๊ฒจํ•˜๋ฉฐ ๋‚จ์„ฑ์€ ์—ฌ์ž๋ณด๋‹ค ๋ชฉ์ ์ง€ํ–ฅ์  ์ž๊ธฐ์„ ๋ฌผ์„ ์ถ”๊ตฌํ•˜๋Š” ๊ฒƒ์œผ๋กœ ํ•ด์„๋˜์–ด ์ง„๋‹ค. ๋‹ค์„ฏ์งธ, ์ž๊ธฐ์„ ๋ฌผ์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ์š”์ธ ๋ถ„์„์„ ์œ„ํ•ด ์ด๋ถ„ํ˜• ๋กœ์ง€์Šคํ‹ฑ ํšŒ๊ท€๋ถ„์„์„ ์‹ค์‹œํ•œ ๊ฒฐ๊ณผ, ์ž๊ธฐ์„ ๋ฌผ ์—ฌ๋ถ€์— ์œ ์˜ํ•œ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๋ณ€์ˆ˜๋“ค์€ ์—ฐ๋ น, ๊ฐ€๊ณ„์†Œ๋“, ๋ฌผ์งˆ์พŒ๋ฝ, ๋ฌผ์งˆ์†Œ์œ ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์ฆ‰ 20๋Œ€๊ฐ€ 30๋Œ€๋‚˜ 40๋Œ€๋ณด๋‹ค ์†Œ๋น„๋ฅผ ์พŒ๋ฝ์ ์œผ๋กœ ์ฆ๊ธฐ๋ฉฐ, ์†Œ๋น„์ฃผ์ฒด๋กœ์„œ ์ž์•„์— ๋”์šฑ ์ง‘์ค‘ํ•˜๊ณ  ์žˆ๋Š” ๊ฒƒ์œผ๋กœ ๋ณด์—ฌ ์ง„๋‹ค. ์ด๋Š” ํƒ€ ์„ธ๋Œ€๋ณด๋‹ค ๊ฐœ์ธ์ฃผ์˜์  ์„ฑํ–ฅ๊ณผ, ์„œ๊ตฌ ๋ฌธํ™”์˜ ์˜ํ–ฅ์„ ๋งŽ์ด ๋ฐ›์€ ๊ฒฐ๊ณผ๋กœ ํ•ด์„๋˜์–ด์ง„๋‹ค. ๋”๋ถˆ์–ด ๋ฌผ์งˆ์ฃผ์˜ ์„ฑํ–ฅ์ด ๋†’์„์ˆ˜๋ก ์ž๊ธฐ์„ ๋ฌผ์„ ๋งŽ์ด ํ•œ๋‹ค๋Š” ๊ฒฐ๊ณผ๋Š” ์„ ํ–‰์—ฐ๊ตฌ์™€๋„ ์ผ์น˜ํ•˜๋Š” ๊ฒฐ๊ณผ์ด๋ฉฐ, ์„ ํ–‰์—ฐ๊ตฌ์™€ ๋งˆ์ฐฌ๊ฐ€์ง€๋กœ ๋ฌผ์งˆ์ฃผ์˜์ž๋“ค์€ ์†Œ์œ ์ž์ฒด๋ฅผ ์ค‘์š”์‹œ ์—ฌ๊ธฐ๊ณ , ์ž๊ธฐ์„ ๋ฌผ์ด ๊ตฌ๋งค๋กœ ์ธํ•œ ๋ถ€์ •์ ์ธ ๊ฐ์ •์„ ํšŒํ”ผํ•  ์ˆ˜ ์žˆ๋Š” ํ•œ ๋ฐฉ๋ฒ•์ด ๋˜์–ด์ฃผ๋Š” ๊ฒƒ์œผ๋กœ ํ•ด์„ ํ•ด ๋ณผ ์ˆ˜ ์žˆ๋‹ค. ์—ฌ์„ฏ์งธ, ์ž๊ธฐ์„ ๋ฌผ ๊ตฌ๋งค ํ›„ ๋งŒ์กฑ๋„์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ์š”์ธ ๋ถ„์„์„ ์œ„ํ•ด ๋‹ค์ค‘ํšŒ๊ท€๋ถ„์„์„ ์‹ค์‹œํ•œ ๊ฒฐ๊ณผ, ์œ ์˜ํ•œ ์ •(+)์˜ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๋ณ€์ˆ˜๋Š” ์ž๊ธฐ์„ ๋ฌผ๋น„์šฉ, ์„ฑ๋ณ„ ์ค‘ ์—ฌ์„ฑ, ์—ฐ๋ น๋Œ€ ์ค‘ 20๋Œ€, ์ž๊ธฐํ•ฉ๋ฆฌํ™”์˜ ํ•˜์œ„๋ณ€์ธ ์ค‘ ์ž์•„๋ฐฉ์–ดํ˜•, ์ •์„œ์œ„์•ˆํ˜•, ์ œํ’ˆ์†์„ฑํ˜•, ๊ทธ๋ฆฌ๊ณ  ์ž์•„์กด์ค‘๊ฐ์ด๋ฉฐ, ์œ ์˜ํ•œ ๋ถ€(-)์˜ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๋ณ€์ˆ˜๋Š” ๊ฐ€๊ณ„์†Œ๋“ ์ค‘ 300-400๋งŒ์› ๋ฏธ๋งŒ, 400-500๋งŒ์› ๋ฏธ๋งŒ, ๋ฌผ์งˆ์ฃผ์˜์˜ ํ•˜์œ„ ๋ณ€์ธ ์ค‘ ๋ฌผ์งˆ์พŒ๋ฝ, ํƒ€์ธ์ง€ํ–ฅ์  ์†Œ๋น„์„ฑํ–ฅ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์ฆ‰ ๋งŒ์กฑ๋„์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๋ณ€์ˆ˜๋Š” ๋‹ค์–‘ํ•˜์˜€์œผ๋ฉฐ, ํŠนํžˆ ๋ฌผ์งˆ์พŒ๋ฝ์ด ์ž๊ธฐ์„ ๋ฌผ๊ฒฝํ—˜์—๋Š” ์ •(+)์˜ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋‚˜, ๋งŒ์กฑ๋„์—๋Š” ๋ถ€(-)์˜ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๊ฒฐ๊ณผ๋ฅผ ํ†ตํ•ด ๋ฌผ์งˆ์ฃผ์˜์ž๋“ค์€ ์ž๊ธฐ์„ ๋ฌผ์„ ํ•  ๊ฐ€๋Šฅ์„ฑ์ด ํฌ์ง€๋งŒ, ๊ตฌ๋งค ์‹œ ๋ถ€์ •์ ์ธ ๊ฐ์ •์„ ๊ฒฝํ—˜ํ•˜๋Š” ๊ฒƒ์œผ๋กœ ํ•ด์„๋œ๋‹ค. ์ด๋ฅผ ํ†ตํ•˜์—ฌ ์ž๊ธฐ์„ ๋ฌผ์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ์š”์ธ๊ณผ ๋งŒ์กฑ๋„์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ์š”์ธ์ด ์ฐจ์ด์ ์ด ์žˆ์Œ์„ ์•Œ ์ˆ˜ ์žˆ์—ˆ๋‹ค. ์ž๊ธฐ์„ ๋ฌผ์ด ์†Œ๋น„์ž๋“ค์˜ ์‚ถ์— ๋ณด์ƒ๊ณผ ์œ„๋กœ๋ฅผ ์ฃผ๊ณ  ๊ธ์ •์ ์ธ ๊ฐ์ •์„ ์œ ์ง€์‹œ์ผœ์ฃผ๋Š” ์†Œ๋น„ํ–‰ํƒœ๋ผ๋Š” ๊ฒƒ์„ ๋ฐํž ์ˆ˜ ์žˆ์—ˆ์œผ๋‚˜, ์ž๊ธฐํ•ฉ๋ฆฌํ™”์˜ ํ•œ ๋ฐฉ๋ฒ•์ผ ์ˆ˜๋„ ์žˆ๋‹ค๋Š” ๋ถ€์ •์ ์ธ ์ธก๋ฉด๋„ ํŒ๋‹จํ•ด ๋ณผ ํ•„์š”๊ฐ€ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•œ๋‹ค. ๋ณธ ์—ฐ๊ตฌ๋Š” ์ž๊ธฐ์„ ๋ฌผ์— ๋Œ€ํ•ด ์‹ค์ฆ์ ์œผ๋กœ ์—ฐ๊ตฌํ•จ์œผ๋กœ์จ, ํ˜„์žฌ๊นŒ์ง€ ๊ตญ๋‚ด์—์„œ ๋งŽ์€ ์—ฐ๊ตฌ๊ฐ€ ์ด๋ฃจ์–ด์ง€์ง€ ์•Š์€ ์†Œ๋น„ํ–‰๋™์— ๋Œ€ํ•ด ์†Œ๋น„์ž๋“ค์˜ ์ดํ•ด๋ฅผ ๋„๋ชจํ–ˆ๋‹ค๋Š” ์ ์— ์˜์˜๊ฐ€ ์žˆ๋‹ค. ์†Œ๋น„์žํ•™ ๊ด€์ ์—์„œ ์†Œ๋น„์ž์˜ ๋ณต์ง€์ฆ์ง„์„ ์šฐ์„ ์ ์œผ๋กœ ์ถ”๊ตฌํ•˜๋Š” ๋ฐ”, ์ž๊ธฐ์„ ๋ฌผ ์†Œ๋น„ํ–‰๋™์„ ํ†ตํ•˜์—ฌ ์†Œ๋น„์ž๊ฐ€ ๋งŒ์กฑ์„ ๊ฒฝํ—˜ํ•˜์—ฌ ๊ถ๊ทน์ ์œผ๋กœ ์†Œ๋น„์ž์˜ ๋ณต์ง€์ฆ์ง„์— ๊ธฐ์—ฌ ํ•  ์ˆ˜ ์žˆ๋Š”์ง€์— ๋Œ€ํ•œ ์ถ”ํ›„ ์—ฐ๊ตฌ์— ๋ณธ ์—ฐ๊ตฌ๊ฐ€ ๋„์›€์„ ์ค„ ์ˆ˜ ์žˆ์„ ๊ฒƒ์œผ๋กœ ์ƒ๊ฐํ•œ๋‹ค. ๋˜ํ•œ ๋ณธ ์—ฐ๊ตฌ๊ฐ€ ์†Œ๋น„์ž๋“ค์—๊ฒŒ ์ƒˆ๋กœ์šด ์†Œ๋น„ํ–‰ํƒœ๋ฅผ ์ดํ•ดํ•จ์— ์žˆ์–ด ๋„์›€์„ ์ค„ ์ˆ˜ ์žˆ์„ ๊ฒƒ์œผ๋กœ ๊ธฐ๋Œ€ํ•œ๋‹ค.๋ชฉ ์ฐจ ์ œ 1 ์žฅ ์„œ๋ก  1 ์ œ 1 ์ ˆ ๋ฌธ์ œ์ œ๊ธฐ 1 ์ œ 2 ์ ˆ ์—ฐ๊ตฌ๋ชฉ์  4 ์ œ 2 ์žฅ ์ด๋ก ์  ๋ฐฐ๊ฒฝ 5 ์ œ 1 ์ ˆ ์ž๊ธฐ์„ ๋ฌผ๊ฐœ๋… ๋ฐ ์„ ํ–‰์—ฐ๊ตฌ ๊ณ ์ฐฐ 5 1. ์ž๊ธฐ์„ ๋ฌผ์˜ ๊ฐœ๋… 5 2. ์ž๊ธฐ์„ ๋ฌผ์— ๊ด€ํ•œ ์„ ํ–‰์—ฐ๊ตฌ ๊ณ ์ฐฐ 7 ์ œ 2 ์ ˆ ์ž๊ธฐ์„ ๋ฌผ์˜ ์˜ํ–ฅ์š”์ธ 12 1. ๋ฌผ์งˆ์ฃผ์˜ 12 2. ์ž์•„์กด์ค‘๊ฐ 14 3. ์ž์œจ์„ฑ 15 4. ํƒ€์ธ์ง€ํ–ฅ์  ์†Œ๋น„์„ฑํ–ฅ 16 5. ์ž๊ธฐํ•ฉ๋ฆฌํ™” 17 6. ์‚ฌํšŒ์ธ๊ตฌํ•™์  ํŠน์„ฑ 19 ์ œ 3 ์žฅ ์—ฐ๊ตฌ๋ฌธ์ œ ๋ฐ ์—ฐ๊ตฌ๋ฐฉ๋ฒ• 20 ์ œ 1 ์ ˆ ์—ฐ๊ตฌ๋ฌธ์ œ 20 ์ œ 2 ์ ˆ ์—ฐ๊ตฌ๋ฐฉ๋ฒ• 21 1. ์กฐ์‚ฌ๋Œ€์ƒ ๋ฐ ์ž๋ฃŒ์ˆ˜์ง‘ ๋ฐฉ๋ฒ• 21 2. ๋ณ€์ˆ˜์˜ ์„ ์ • ๋ฐ ์ธก์ • 23 3. ๋ถ„์„๋ฐฉ๋ฒ• 34 ์ œ 3 ์ ˆ ์กฐ์‚ฌ๋Œ€์ƒ์ž์˜ ์ผ๋ฐ˜์  ํŠน์„ฑ 35 ์ œ 4 ์žฅ ์—ฐ๊ตฌ๊ฒฐ๊ณผ 38 ์ œ 1 ์ ˆ ์ž๊ธฐ์„ ๋ฌผ์˜ ํ˜„ํ™ฉ์— ๋Œ€ํ•œ ์—ฐ๊ตฌ 38 1. ์ž๊ธฐ์„ ๋ฌผ์˜ ๋™๊ธฐ 39 2. ์ž๊ธฐ์„ ๋ฌผ์˜ ์ข…๋ฅ˜ 40 ์ œ 2 ์ ˆ ์ž๊ธฐ์„ ๋ฌผ์˜ ์˜ํ–ฅ์š”์ธ 47 ์ œ 3 ์ ˆ ์ž๊ธฐ์„ ๋ฌผ ๊ตฌ๋งค ํ›„ ๋งŒ์กฑ๋„ 49 ์ œ 5 ์žฅ ๊ฒฐ๋ก  ๋ฐ ์ œ์–ธ 56 ์ œ 1 ์ ˆ ์š”์•ฝ ๋ฐ ๊ฒฐ๋ก  56 ์ œ 2 ์ ˆ ์—ฐ๊ตฌ์˜ ์˜์˜ ๋ฐ ์ œ์–ธ 61Maste

    The Hierarchical Linear Relationship of Individual and Team Variables with Informal Learning of Office Workers in Large Corporations

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    ํ•™์œ„๋…ผ๋ฌธ (๋ฐ•์‚ฌ)-- ์„œ์šธ๋Œ€ํ•™๊ต ๋Œ€ํ•™์› : ๋†์‚ฐ์—…๊ต์œก๊ณผ, 2013. 8. ๊น€์ง„๋ชจ.์ด ์—ฐ๊ตฌ์˜ ๋ชฉ์ ์€ ๊ตญ๋‚ด ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž์˜ ๋ฌดํ˜•์‹ํ•™์Šต๊ณผ ๊ฐœ์ธ ๋ฐ ํŒ€ ํŠน์„ฑ์˜ ์œ„๊ณ„์  ๊ด€๊ณ„๋ฅผ ๊ตฌ๋ช…ํ•˜๋Š”๋ฐ ์žˆ์—ˆ๋‹ค. ๊ตฌ์ฒด์ ์ธ ์—ฐ๊ตฌ์˜ ๋ชฉ์ ์€ ๋‹ค์Œ๊ณผ ๊ฐ™๋‹ค. ์ฒซ์งธ, ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž์˜ ๋ฌดํ˜•์‹ํ•™์Šต ์ˆ˜์ค€, ๊ฐœ์ธ ์ˆ˜์ค€ ๋ฐ ํŒ€ ์ˆ˜์ค€์„ ๊ตฌ๋ช…ํ•˜์˜€๊ณ , ๋‘˜์งธ, ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ ๋ฐ ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ๋ณ€๋Ÿ‰์„ ๊ตฌ๋ช…ํ•˜์˜€๊ณ , ์…‹์งธ, ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ๋ฌดํ˜•์‹ํ•™์Šต์— ๋Œ€ํ•œ ํšจ๊ณผ๋ฅผ ๊ตฌ๋ช…ํ•˜์˜€๊ณ , ๋„ท์งธ, ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ๋ฌดํ˜•์‹ํ•™์Šต์— ๋Œ€ํ•œ ํšจ๊ณผ๋ฅผ ๊ตฌ๋ช…ํ•˜์˜€๊ณ , ๋‹ค์„ฏ์งธ, ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ๊ณผ ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ ๊ฐ„ ์ƒํ˜ธ์ž‘์šฉ์ด ๋ฌดํ˜•์‹ํ•™์Šต์— ๋ฏธ์น˜๋Š” ํšจ๊ณผ๋ฅผ ๊ตฌ๋ช…ํ•˜์˜€๋‹ค. ์—ฐ๊ตฌ์˜ ๋ชจ์ง‘๋‹จ์€ ๊ตญ๋‚ด ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž์˜€์œผ๋ฉฐ, ๋ชจ์ง‘๋‹จ์„ ์ถ”์ •ํ•˜๋Š”๋ฐ ํ˜„์‹ค์ ์œผ๋กœ ํ•œ๊ณ„๊ฐ€ ์žˆ์œผ๋ฏ€๋กœ ์ด ์—ฐ๊ตฌ์—์„œ์˜ ํ‘œ๋ณธ์€ ์œ„๊ณ„์  ์„ ํ˜•๋ชจํ˜• ๋ถ„์„์—์„œ ์š”๊ตฌ๋˜๋Š” ํŒ€ ์ˆ˜์ค€ ์ง‘๋‹จ ์ˆ˜ 30๊ฐœ ์ด์ƒ์„ ๊ณ ๋ คํ•˜์—ฌ ์œ ์˜ํ‘œ์ง‘ํ•˜์˜€๋‹ค. ์กฐ์‚ฌ๋„๊ตฌ๋Š” ๋ฌดํ˜•์‹ํ•™์Šต, ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ(๊ณผ์—…์˜ ๋‹ค์–‘์„ฑ, ๊ณผ์—…์˜ ์ค‘์š”์„ฑ, ๋Œ€์ธ๊ด€๊ณ„, ํ•™์Šต๋™๊ธฐ), ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ(๊ถŒํ•œ์œ„์ž„, ํ•™์Šต์ง€ํ–ฅ๋ฆฌ๋”์‹ญ, ํŒ€์ง€์›์ธ์‹, ํŒ€์†Œํ†ต๊ฐœ๋ฐฉ์„ฑ) ์กฐ์‚ฌ๋ฌธํ•ญ์œผ๋กœ ๊ตฌ์„ฑ๋œ ์งˆ๋ฌธ์ง€๋ฅผ ์‚ฌ์šฉํ•˜์˜€๋‹ค. ์ธก์ •๋„๊ตฌ๋Š” ์ด ์—ฐ๊ตฌ์˜ ๋ชฉ์ ์— ์ ํ•ฉํ•˜๋‹ค๊ณ  ํŒ๋‹จ๋˜๋Š” ๊ธฐ์กด ๋„๊ตฌ๋ฅผ ํ™œ์šฉํ•˜๊ฑฐ๋‚˜ ์žฌ๊ตฌ์„ฑํ•˜์˜€๋‹ค. ์˜ˆ๋น„์กฐ์‚ฌ์™€ ๋ณธ์กฐ์‚ฌ๋ฅผ ํ†ตํ•˜์—ฌ ์ธก์ •๋„๊ตฌ์˜ ์‹ ๋ขฐ๋„์™€ ํƒ€๋‹น๋„๊ฐ€ ํ™•๋ณด๋˜์—ˆ๋‹ค. ์ž๋ฃŒ์ˆ˜์ง‘์€ 2013๋…„ 4์›” 15์ผ๋ถ€ํ„ฐ 5์›” 2์ผ๊นŒ์ง€ ์šฐํŽธ ๋˜๋Š” e-mail์„ ํ†ตํ•ด ์ด๋ฃจ์–ด์กŒ์œผ๋ฉฐ, 30๋Œ€ ๋Œ€๊ธฐ์—…์— 625๋ถ€๋ฅผ ๋ฐฐํฌํ•˜์—ฌ 428๋ถ€๋ฅผ ํšŒ์ˆ˜ํ•˜์˜€๋‹ค(ํšŒ์ˆ˜์œจ 68.48%). ์ด ์ค‘ ๋ถˆ์„ฑ์‹ค ์‘๋‹ต ์ž๋ฃŒ 119๋ถ€๋ฅผ ์ œ์™ธํ•œ 15๊ฐœ ๊ทธ๋ฃน์‚ฌ ๋‚ด 36๊ฐœ ๊ณ„์—ด์‚ฌ์˜ 74๊ฐœ ํŒ€, 309๋ช…์˜ ์ž๋ฃŒ๋ฅผ ์ตœ์ข… ๋ถ„์„์— ํ™œ์šฉํ•˜์˜€๋‹ค. ์ž๋ฃŒ๋ถ„์„์€ SPSS for Windows 18.0 ํ”„๋กœ๊ทธ๋žจ๊ณผ HLM 6.0 for Windows ํ”„๋กœ๊ทธ๋žจ์„ ์ด์šฉํ•˜์—ฌ ๊ธฐ์ˆ ํ†ต๊ณ„์™€ ์œ„๊ณ„์  ์„ ํ˜•๋ชจํ˜• ๋ถ„์„์„ ์‹ค์‹œํ•˜์˜€๋‹ค. ์—ฐ๊ตฌ์˜ ๊ฒฐ๊ณผ๋กœ๋Š” ์ฒซ์งธ, ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž์˜ ๋ฌดํ˜•์‹ํ•™์Šต ์ˆ˜์ค€์€ ์–‘ํ˜ธํ•œ ์ˆ˜์ค€์ด๋ฉฐ, ๊ด€๊ณ„ํ˜•์„ฑ, ์—…๋ฌด์ง€์‹ํš๋“, ์ž๊ธฐ๊ฐœ๋ฐœ๋Šฅ๋ ฅํ•จ์–‘, ์กฐ์ง์ ์‘ ๋ฐ ๋งฅ๋ฝ์ดํ•ด ์ˆœ์œผ๋กœ ๋†’์•˜๋‹ค. ๋‘˜์งธ, ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž์˜ ๋ฌดํ˜•์‹ํ•™์Šต ์ˆ˜์ค€์€ ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ๋ณด๋‹ค ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ์— ์˜ํ•ด ๋” ๋งŽ์ด ์˜ํ–ฅ์„ ๋ฐ›๋Š” ๊ฒƒ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์…‹์งธ, ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ ์ค‘ ๊ณผ์—…์˜ ๋‹ค์–‘์„ฑ, ๋Œ€์ธ๊ด€๊ณ„, ํ•™์Šต๋™๊ธฐ๋Š” ๋ฌดํ˜•์‹ํ•™์Šต์— ์œ ์˜๋ฏธํ•œ ์˜ํ–ฅ๋ ฅ์ด ์žˆ๋Š” ๊ฒƒ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ๋„ท์งธ, ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ ์ค‘ ํŒ€์ง€์›์ธ์‹๊ณผ ํŒ€์†Œํ†ต๊ฐœ๋ฐฉ์„ฑ์ด ๋ฌดํ˜•์‹ํ•™์Šต์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๊ฒƒ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ๋‹ค์„ฏ์งธ, ํŒ€์†Œํ†ต๊ฐœ๋ฐฉ์„ฑ์ด ๋†’์€ ํŒ€์ผ์ˆ˜๋ก ๊ณผ์—…์˜ ๋‹ค์–‘์„ฑ, ๋Œ€์ธ๊ด€๊ณ„, ํ•™์Šต๋™๊ธฐ์™€์˜ ์ƒํ˜ธ์ž‘์šฉ์„ ํ†ตํ•ด, ํŒ€์ง€์›์ธ์‹์ด ๋†’์€ ํŒ€์ผ์ˆ˜๋ก ๊ณผ์—…์˜ ๋‹ค์–‘์„ฑ๊ณผ์˜ ์ƒํ˜ธ์ž‘์šฉ์„ ํ†ตํ•ด ๋ฌดํ˜•์‹ํ•™์Šต์— ์˜ํ–ฅ์„ ๋ฏธ์นœ๋‹ค. ์ด ์—ฐ๊ตฌ์˜ ๊ฒฐ๋ก ์„ ๊ธฐ์ดˆ๋กœ ํ›„์† ์—ฐ๊ตฌ๋ฅผ ์œ„ํ•˜์—ฌ ๋‹ค์Œ๊ณผ ๊ฐ™์€ ์‚ฌํ•ญ์ด ์ œ์–ธ๋˜์—ˆ๋‹ค. ์ฒซ์งธ, ๋ฌดํ˜•์‹ํ•™์Šต์„ ์ธก์ •ํ•จ์— ์žˆ์–ด ๊ณผ์ •๊ณผ ๊ฒฐ๊ณผ๋ฅผ ๋ชจ๋‘ ์ธก์ •ํ•  ์ˆ˜ ์žˆ๋Š” ์ธก์ •๋„๊ตฌ๋ฅผ ๊ฐœ๋ฐœํ•  ํ•„์š”๊ฐ€ ์žˆ๋‹ค. ๋‘˜์งธ, ์—ฐ๊ตฌ๋Œ€์ƒ์„ ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž ์ด์™ธ์˜ ๋Œ€์ƒ์œผ๋กœ ๋‹ค์–‘ํ™”ํ•  ํ•„์š”๊ฐ€ ์žˆ๋‹ค. ์…‹์งธ, ๋ฌดํ˜•์‹ํ•™์Šต์ด ์—…๋ฌด์„ฑ๊ณผ์— ์–ด๋– ํ•œ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š”์ง€์— ๋Œ€ํ•œ ์—ฐ๊ตฌ๊ฐ€ ํ•„์š”ํ•˜๋‹ค. ๋˜ํ•œ, ์ด ์—ฐ๊ตฌ์˜ ๊ฒฐ๊ณผ๋ฅผ ๊ธฐ์ดˆ๋กœ ์—ฐ๊ตฌ ๊ฒฐ๊ณผ์˜ ํ™œ์šฉ์„ ์œ„ํ•˜์—ฌ ๋‹ค์Œ๊ณผ ๊ฐ™์€ ์‚ฌํ•ญ์ด ์ œ์–ธ๋˜์—ˆ๋‹ค. ์ฒซ์งธ, ๋Œ€๊ธฐ์—… ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž๋“ค์ด ๊ณผ์—…์„ ์ˆ˜ํ–‰ํ•จ์— ์žˆ์–ด ๋‹ค์–‘ํ•œ ๋ฐฉ๋ฒ•์„ ์ฐพ์•„ ์‹œ๋„ํ•  ์ˆ˜ ์žˆ๋Š” ์œ ์—ฐํ•œ ์กฐ์ง๋ฌธํ™”๋ฅผ ์กฐ์„ฑํ•ด์•ผ ํ•œ๋‹ค. ๋‘˜์งธ, ์กฐ์ง์›๊ฐ„์˜ ๋Œ€์ธ๊ด€๊ณ„์™€ ํŒ€ ๋‚ด ์†Œํ†ต๊ฐœ๋ฐฉ์„ฑ์ด ๋ณด์žฅ๋  ์ˆ˜ ์žˆ๋Š” ์กฐ์ง์ฐจ์›์˜ ์ ‘๊ทผ์ด ํ•„์š”ํ•˜๋‹ค.The purpose of the present study was to identify the hierarchical linear relationship among informal learning, individual variables and team variables of office workers in large corporations. The objects of this study were the followings: first, identifying the level of informal learning, individual and team variablessecond, identifying the variance on individual and team variablesthird, identifying the effects of individual variables on informal learningfourth, identifying the effects of team variables on informal learningfifth, identifying the interaction effects of individual and team variables on informal learning. The population for this study was office workers in large corporation. Nevertheless, due to the difficulties of locating every office worker currently in employment, the subject population for accessibility of investigation was set with list of the top 30 corporations by the Korea Chamber of Commerce and Industry. A survey questionnaire was conducted to measure the variables of this study. This was consisted of informal learning scale, individual variables scale(task variety, task significance, workplace friendship, learning motivation), and team variables scale(empowerment, leadership-committed learning, perception of team's support, openness of team's communication). The data was collected from April 15 to May 2, 2013 by mail and online survey. 625 surveys were distributed to 30 large corporations, 428 of them were returned(recovery rate: 68.48%). Total size of 309 responses was used, excluding results with insincere responses, copy with more than one item missed out and overlap. These data were analyzed by both descriptive statistics and null model(One-Way ANOVA with Random Effects), mean model(Random-Coefficients Regression Model), and explanatory model(Intercepts-and Slopes-as-Outcomes Model) of hierarchical linear model(HLM). All data analysis was accomplished using the SPSS 18.0 for windows program and the HLM 6.0 for window program. The findings of the study were as follows: First, the informal leaning level of office workers in large corporations was 3.78. Second, 80.63% of total variance in informal learning was individual level variance, and 19.37% of total variance in that was team level variance. Third, 22.11% of the within group variance was accounted of task characteristics, 34.61% of the that was accounted of social and psychological characteristics. And the effect of task variety(ฮฒ=0.220), workplace friendship(ฮฒ=0.281), and learning motivation(ฮฒ=0.294) about informal learning were significant. Forth, 44.44% of the between group variance was accounted of team variables. And the effect of perception of team's support and openness of team's communication about informal learning were significant. Fifth, task variety and perception of team's support(t=3.513, p<0.01), task variety and openness of team's communication(t=2.899, p<0.01), workplace friendship and openness of team's communication(t=3.193, p<0.01), and learning motivation and openness of team's communication(t=5.692, p<0.001) had interaction effects about informal learning. The result of this research can be summarized as following. First, informal learning level of office workers was favorable. Second, individual level variables have more effects than team level variables on informal learning. Third, from among individual variances, task variety, workplace friendship, and learning motivation have positive effects on informal learning. Fourth, from among team variances, perception of team's support and openness of team's communication have positive effects on informal learning. Fifth, task variety, workplace friendship, and learning motivation have interaction effects by team level variances about informal learning. Some recommendations for future researches were suggested: First, it is needed to develop the instrument to measure both the process and the result on informal learning. Second, it is required to diversify in research subject. Third, it is required to identify the relationship between informal learning and job performance. Additionally, the following two proposals are recommended for implementation for study outcomes considering the results. First, it is needed to make the organization culture flexible to try new diverse processes for employees. Second, it is needed to establish the organizational strategy for effective communication.I. ์„œ๋ก  1 1. ์—ฐ๊ตฌ์˜ ํ•„์š”์„ฑ 1 2. ์—ฐ๊ตฌ์˜ ๋ชฉ์  3 3. ์—ฐ๊ตฌ ๋ฌธ์ œ 4 4. ์šฉ์–ด์˜ ์ •์˜ 5 5. ์—ฐ๊ตฌ์˜ ์ œํ•œ 8 II. ์ด๋ก ์  ๋ฐฐ๊ฒฝ 9 1. ์‚ฌ๋ฌด์ง ๊ทผ๋กœ์ž์™€ ๋ฌดํ˜•์‹ํ•™์Šต 9 2. ๋ฌดํ˜•์‹ํ•™์Šต๊ณผ ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ๊ด€๊ณ„ 27 3. ๋ฌดํ˜•์‹ํ•™์Šต๊ณผ ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ๊ด€๊ณ„ 43 III. ์—ฐ๊ตฌ ๋ฐฉ๋ฒ• 58 1. ์—ฐ๊ตฌ ์„ค๊ณ„ 58 2. ์—ฐ๊ตฌ ๋Œ€์ƒ 61 3. ์กฐ์‚ฌ ๋„๊ตฌ 63 4. ์ž๋ฃŒ ์ˆ˜์ง‘ 82 5. ์ž๋ฃŒ ๋ถ„์„ 84 โ…ฃ. ์—ฐ๊ตฌ๊ฒฐ๊ณผ ๋ฐ ๋…ผ์˜ 91 1. ์ธก์ •๋ณ€์ธ์˜ ๊ธฐ์ดˆ ํ†ต๊ณ„์น˜ 91 2. ๋ฌดํ˜•์‹ํ•™์Šต์— ๋Œ€ํ•œ ๊ฐœ์ธ ๋ฐ ํŒ€ ์ˆ˜์ค€์˜ ๋ณ€๋Ÿ‰ 93 3. ๋ฌดํ˜•์‹ํ•™์Šต์— ๋Œ€ํ•œ ๊ฐœ์ธ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ํšจ๊ณผ 95 4. ๋ฌดํ˜•์‹ํ•™์Šต์— ๋Œ€ํ•œ ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ํšจ๊ณผ 98 5. ๋ฌดํ˜•์‹ํ•™์Šต์— ๋Œ€ํ•œ ๊ฐœ์ธ๊ณผ ํŒ€ ์ˆ˜์ค€ ๋ณ€์ธ์˜ ์ƒํ˜ธ์ž‘์šฉ ํšจ๊ณผ 100 6. ์—ฐ๊ตฌ๊ฒฐ๊ณผ์— ๋Œ€ํ•œ ๋…ผ์˜ 102 โ…ค. ์š”์•ฝ, ๊ฒฐ๋ก  ๋ฐ ์ œ์–ธ 112 1. ์š”์•ฝ 112 2. ๊ฒฐ๋ก  114 3. ์ œ์–ธ 116 ์ฐธ ๊ณ  ๋ฌธ ํ—Œ 119 ๋ถ€ ๋ก 140 Abstract 156Docto

    ๊ฒฝ์ฐฐ๊ณต๋ฌด์›์˜ ์ •์น˜์  ์ค‘๋ฆฝ ์ธ์‹์— ๋Œ€ํ•œ ์—ฐ๊ตฌ : ์ •์น˜์  ์ค‘๋ฆฝ ์ธ์‹์ด ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™(EVLN)์— ๊ฐ€์ง€๋Š” ์กฐ์ ˆํšจ๊ณผ์— ๋Œ€ํ•ด

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    ํ•™์œ„๋…ผ๋ฌธ (์„์‚ฌ)-- ์„œ์šธ๋Œ€ํ•™๊ต ํ–‰์ •๋Œ€ํ•™์› : ํ–‰์ •๋Œ€ํ•™์› ํ–‰์ •ํ•™๊ณผ ํ–‰์ •ํ•™ ์ „๊ณต, 2016. 2. ํ™์ค€ํ˜•.์น˜์—ดํ•œ ๊ฒฝ์Ÿ ์†์—์„œ ์ธ์ˆ˜์™€ ํ•ฉ๋ณ‘, ๋„์‚ฐ์ด ๋นˆ๋ฒˆํ•˜๊ฒŒ ์ผ์–ด๋‚˜๋Š” ์กฐ์ง์˜ ์—ญ๋™์„ฑ์€ ์‹œ์žฅ์—๋งŒ ์žˆ๋Š” ๊ฒƒ์ด ์•„๋‹ˆ๋‹ค. ์‹ ๋ถ„ ๋ณด์žฅ์œผ๋กœ ์ง์—…์  ์•ˆ์ •์„ฑ์ด ๋งค์šฐ ๋›ฐ์–ด๋‚œ ๊ณต๊ณต์กฐ์ง์— ์žˆ์–ด์„œ๋„ ์กฐ์ง ์ˆ˜์žฅ์˜ ๊ต์ฒด๋Š” ๊ทธ๊ฒƒ์ด ๊ณง ๋ชฉํ‘œ์™€ ์„ฑ๊ณผ์ง€ํ‘œ์˜ ์ˆ˜์ •์œผ๋กœ ์ด์–ด์ง„๋‹ค๋Š” ์ ์—์„œ ์‹œ์žฅ์—์„œ์˜ ์กฐ์ง์˜ ์œ„๊ธฐ์— ๋น„๊ฒฌ๋  ๋งŒํ•˜๋‹ค. ํŠนํžˆ๋‚˜ ๊ฒฝ์ฐฐ์กฐ์ง์€ ์กฐ์ง ์ตœ๊ณ  ์ˆ˜์žฅ์ธ ์น˜์•ˆ์ด๊ฐ์˜ ์ž„๊ธฐ๊ฐ€ 2๋…„์œผ๋กœ ๋Œ€ํ†ต๋ น์˜ ์ž„๊ธฐ์ธ 5๋…„๋ณด๋‹ค ํ›จ์”ฌ ์งง์œผ๋ฉฐ ์ด๋งˆ์ €๋„ ์ฑ„์šฐ์ง€ ๋ชปํ•˜๊ณ  ๋นˆ๋ฒˆํžˆ ๊ต์ฒด๋˜์—ˆ๋‹ค. ์ด๋Š” ๊ทธ๋™์•ˆ ์Œ“์•„์˜จ ์„ฑ๊ณผ๊ฐ€ ์ œ๋Œ€๋กœ ํ‰๊ฐ€๋ฐ›์ง€ ๋ชปํ•  ์œ„ํ—˜์„ ํ•ญ์ƒ ๋‚ดํฌํ•˜๋Š” ์ ์—์„œ ์กฐ์ง ๊ตฌ์„ฑ์›์ธ ๊ฒฝ์ฐฐ๊ณต๋ฌด์›์—๊ฒŒ ๋ถˆ๋งŒ์„ ๋†’์ผ ์ˆ˜ ์žˆ๋‹ค. ์ด๋Ÿฐ ์‹œ๊ฐ์—์„œ ๋ณธ ์—ฐ๊ตฌ๋Š” A. Hirschman์˜ ์ด๋ก ์  ํ‹€์„ ์ •๋ถ€์กฐ์ง์ธ ๊ฒฝ์ฐฐ์—๋„ ์ ์šฉํ•ด ๋ณด์•˜๋‹ค. ๊ฒฝ์ฐฐ ๊ณต๋ฌด์›์ด ๋ถˆ๋งŒ์กฑ์„ ๋Š๊ผˆ์„ ๋•Œ ์–ด๋–ค ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™(EVLN: ์ดํƒˆ, ๋ฐœ์–ธ, ํƒœ๋งŒ, ์ถฉ์„ฑ)์„ ํ•˜๋Š”์ง€ ์‚ดํŽด๋ณด๊ณ ์ž ํ•˜์˜€๋‹ค. ๋”๋ถˆ์–ด ๋ชจ๋“  ๊ณต๋ฌด์›์˜ ํ–‰์œ„ ๊ทœ๋ฒ”์ด๋ผ๊ณ  ํ•  ์ˆ˜ ์žˆ๋Š” ์ •์น˜์  ์ค‘๋ฆฝ(political neutrality)์— ๋Œ€ํ•œ ๊ฐœ๋…์ด ๋‹ค์–‘ํ•˜๊ฒŒ ์žˆ์„ ์ˆ˜ ์žˆ๋‹ค๋Š” ์ (์ž์œจ์ „๋ฌธ์„ฑ ์ค‘์‹œํ˜•, ์ถฉ์„ฑ ์ค‘์‹œํ˜•, ๋น„๋‹นํŒŒ์„ฑ ์ค‘์‹œํ˜•, ๊ณตํ‰์„ฑ ์ค‘์‹œํ˜•)์„ ์ธ์‹ํ•˜๊ณ  ์ด์— ๋”ฐ๋ผ ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™์ด ๋‹ฌ๋ผ์ง€๋Š” ์กฐ์ ˆํšจ๊ณผ๊ฐ€ ์žˆ์„ ๊ฒƒ์ด๋ผ ๊ฐ€์ •ํ•˜์˜€๋‹ค. ๋”ฐ๋ผ์„œ ๋ณธ ์—ฐ๊ตฌ์—์„œ๋Š” โ‘  ์ง๋ฌด๋ถˆ๋งŒ์กฑ์ด ๊ฒฝ์ฐฐ ๊ณต๋ฌด์›์˜ ์–ด๋–ค ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™์„ ์ด๋Œ์–ด ๋‚ด๋Š”์ง€ โ‘ก ๊ฒฝ์ฐฐ ๊ณต๋ฌด์› ๊ฐœ์ธ์˜ ์ •์น˜์  ์ค‘๋ฆฝ ์ธ์‹์ด ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™์— ๋Œ€ํ•ด ์–ด๋–ค ์กฐ์ ˆํšจ๊ณผ๋ฅผ ๊ฐ–๋Š”์ง€ ์•Œ์•„๋ณด๊ณ ์ž ํ•˜์˜€๋‹ค. ์—ฐ๊ตฌ์— ์‚ฌ์šฉ๋  ์ž๋ฃŒ๋Š” 2015๋…„ 10์›” 15์ผ๋ถ€ํ„ฐ 11์›” 22์ผ๊นŒ์ง€ ์•„์‚ฐ์— ์žˆ๋Š” ๊ฒฝ์ฐฐ๊ต์œก์›๊ณผ ์ˆ˜์‚ฌ์—ฐ์ˆ˜์›์—์„œ ๋ฐฐํฌ ๋ฐ ์ˆ˜๊ฑฐ ๋ฐฉ์‹์„ ์ด์šฉํ•œ ์„ค๋ฌธ์กฐ์‚ฌ๋ฅผ ํ†ตํ•ด ์–ป์—ˆ๋‹ค. ์กฐ์‚ฌ ๋Œ€์ƒ์€ ๊ฒฝ์žฅ ๊ณ„๊ธ‰๋ถ€ํ„ฐ ๊ฒฝ์ • ๊ณ„๊ธ‰๊นŒ์ง€ 232๋ช…์œผ๋กœ ํ•˜์˜€๋‹ค. ํƒ์ƒ‰์  ์š”์ธ๋ถ„์„๊ณผ, ์ค‘ํšŒ๊ท€๋ถ„์„์„ ํ•˜๋Š”๋ฐ SPSS 22.0์„ ์‚ฌ์šฉํ•˜์˜€๊ณ , ํ™•์ธ์  ์š”์ธ๋ถ„์„๊ณผ ์กฐ์ ˆํšจ๊ณผ๋ฅผ ๋ถ„์„ํ•˜๋Š”๋ฐ SmartPLS 3.0์„ ์‚ฌ์šฉํ•˜์˜€๋‹ค. ์ด์— ๋Œ€ํ•œ ์‹ค์ฆ ๋ถ„์„ ๊ฒฐ๊ณผ๋ฅผ ์š”์•ฝํ•˜๋ฉด ๋‹ค์Œ๊ณผ ๊ฐ™๋‹ค. ์šฐ์„  ๋…๋ฆฝ๋ณ€์ˆ˜์ธ ์ง๋ฌด๋ถˆ๋งŒ์กฑ๊ณผ ์ข…์†๋ณ€์ˆ˜์ธ ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™์„ ํƒ์ƒ‰์  ์š”์ธ๋ถ„์„์„ ํ–ˆ๋‹ค. ๊ทธ ๊ฒฐ๊ณผ ์„ค๋ฌธ์—์„œ ์˜๋„ํ•œ ๋Œ€๋กœ ์ง๋ฌด๋ถˆ๋งŒ์กฑ์€ ๋‚ด์žฌ์  ์ง๋ฌด๋ถˆ๋งŒ์กฑ๊ณผ ์™ธ์žฌ์  ์ง๋ฌด๋ถˆ๋งŒ์กฑ์œผ๋กœ, ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™์€ ์ดํƒˆ, ๋ฐœ์–ธ, ํƒœ๋งŒ, ์ถฉ์„ฑ์œผ๋กœ ์š”์ธ์ด ๋ฌถ์˜€๋‹ค. ํ™•์ธ์  ์š”์ธ๋ถ„์„ ๊ฒฐ๊ณผ ์ด๋“ค ์š”์ธ์˜ ์ˆ˜๋ ดํƒ€๋‹น๋„์™€ ํŒ๋ณ„ํƒ€๋‹น๋„์— ๋ฌธ์ œ๋Š” ์—†์—ˆ๋‹ค. ์ •์น˜์  ์ค‘๋ฆฝ์˜ ๊ฒฝ์šฐ ์ž์œจ์ „๋ฌธ์„ฑ ์ค‘์‹œํ˜•์ด 23.3%, ์ถฉ์„ฑ ์ค‘์‹œํ˜•์ด 15.1%, ๋น„๋‹นํŒŒ์„ฑ ์ค‘์‹œํ˜•์ด 24.1%, ๊ณตํ‰์„ฑ ์ค‘์‹œํ˜•์ด 37.5%์ธ ๊ฒƒ์œผ๋กœ ์กฐ์‚ฌ๋˜์—ˆ๋‹ค. ํŠน์ • ์œ ํ˜•์— ์ง€๋‚˜์น˜๊ฒŒ ํŽธ์ค‘๋œ ๊ฒƒ ์—†์ด ๋ชจ๋“  ์œ ํ˜•์— ๋Œ€ํ•ด ๊ณจ๊ณ ๋ฃจ ๋ถ„ํฌํ•จ์ด ํ™•์ธ๋˜์—ˆ์ง€๋งŒ, ์˜ˆ์ƒ๊ณผ๋Š” ๋‹ฌ๋ฆฌ ์ถฉ์„ฑ ์ค‘์‹œํ˜•์„ ํƒํ•œ ์ง‘๋‹จ์˜ ๋น„์œจ์ด ๊ฐ€์žฅ ๋‚ฎ์•˜๋‹ค. ๋ถ„์„๊ฒฐ๊ณผ ์ฒซ์งธ, ์™ธ์žฌ์  ์ง๋ฌด๋ถˆ๋งŒ์กฑ์€ ์–ด๋– ํ•œ ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋™์—๋„ ํ†ต๊ณ„์ ์œผ๋กœ ์œ ์˜๋ฏธํ•œ ์˜ํ–ฅ์„ ๋ผ์น˜์ง€ ์•Š๋Š” ๊ฒƒ์œผ๋กœ ๋“œ๋Ÿฌ๋‚ฌ๋‹ค. ๋ฐ˜๋ฉด ๋‚ด์žฌ์  ์ง๋ฌผ๋ถˆ๋งŒ์กฑ์€ ํŒŒ๊ดด์  ๋ฐ˜์‘ํ–‰๋™์ธ ์ดํƒˆ๊ณผ ํƒœ๋งŒ์—๋Š” ์ •(+)์˜ ์˜ํ–ฅ์„ ๋ผ์น˜๊ณ  ๊ฑด์„ค์  ๋ฐ˜์‘ํ–‰๋™์ธ ๋ฐœ์–ธ์—๋Š” ๋ถ€(-)์˜ ์˜ํ–ฅ์„ ๋ผ์น˜๋Š” ๊ฒƒ์œผ๋กœ ๋“œ๋Ÿฌ๋‚ฌ๋‹ค. ์ถฉ์„ฑ์—๋Š” ๋‚ด์žฌ์ / ์™ธ์žฌ์  ์ง๋ฌด๋ถˆ๋งŒ์กฑ ๋ชจ๋‘ ํ†ต๊ณ„์ ์œผ๋กœ ์œ ์˜๋ฏธํ•œ ์˜ํ–ฅ์„ ์ฃผ์ง€ ์•Š๋Š” ๊ฒƒ์œผ๋กœ ๋“œ๋Ÿฌ๋‚ฌ๋‹ค. ๋‘˜์งธ ์ •์น˜์  ์ค‘๋ฆฝ ๊ฐœ๋… ์ธ์‹์˜ ์กฐ์ ˆํšจ๊ณผ๋Š” 4๊ฐ€์ง€ ๋ถˆ๋งŒ์กฑ ๋ฐ˜์‘ํ–‰๋„ ์ค‘์— ๋ฐœ์–ธ์—๋งŒ ์œ ์˜๋ฏธํ•œ ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๊ฒƒ์œผ๋กœ ๋‚˜ํƒ€๋‚ฌ๋‹ค. ์ถฉ์„ฑ ์ค‘์‹œํ˜•์ด ์ž์œจ์ „๋ฌธ์„ฑ ์ค‘์‹œํ˜•์— ๋น„ํ•ด ๋‚ด์žฌ์  ์ง๋ฌด๋ถˆ๋งŒ์กฑ์— ๋Œ€ํ•ด์„œ ๋”์šฑ ํฐ ๋ฐœ์–ธ์˜ ๊ฐ์†Œ๋ฅผ ๋ณด์˜€๋‹ค.์ œ 1์žฅ ์„œ๋ก  1 ์ œ 1์ ˆ ์—ฐ๊ตฌ๋ชฉ์  ๋ฐ ํ•„์š”์„ฑ 1 ์ œ 2์ ˆ ์—ฐ๊ตฌ์˜ ๋‚ด์šฉ, ์—ฐ๊ตฌ๋ฐฉ๋ฒ•, ๋…ผ๋ฌธ์˜ ๊ตฌ์„ฑ 8 ์ œ 2์žฅ ์ด๋ก ์  ๋…ผ์˜์™€ ์„ ํ–‰์—ฐ๊ตฌ ๊ฒ€ํ†  10 ์ œ 1์ ˆ ์ •์น˜์  ์ค‘๋ฆฝ 10 ์ œ 2์ ˆ ์ง๋ฌด๋ถˆ๋งŒ์กฑ 12 ์ œ 3์ ˆ Exit, Voice, Loyalty and Neglect(EVLN) 15 ์ œ 4์ ˆ ์ฃผ์š” ๊ฐœ๋…๋“ค ๊ฐ„์˜ ๊ด€๊ณ„ 18 ์ œ 3์žฅ ์—ฐ๊ตฌ๋ฌธ์ œ ๋ฐ ์—ฐ๊ตฌ์„ค๊ณ„ 23 ์ œ 1์ ˆ ์—ฐ๊ตฌ๋ฌธ์ œ 23 ์ œ 2์ ˆ ๊ฐ€์„ค์„ค์ • 25 ์ œ 3์ ˆ ์—ฐ๊ตฌ์„ค๊ณ„ 30 ์ œ 4์žฅ ๋ถ„์„๊ฒฐ๊ณผ 38 ์ œ 1์ ˆ ์ •์น˜์  ์ค‘๋ฆฝ ์ธ์‹์œ ํ˜•์˜ ๋ถ„ํฌ 38 ์ œ 2์ ˆ ์ง๋ฌด๋ถˆ๋งŒ์กฑ EVLN/์ •์น˜์  ์ค‘๋ฆฝ ์ธ์‹ ์œ ํ˜•์˜ ์กฐ์ ˆํšจ๊ณผ 46 ์ œ 5์žฅ ๊ฒฐ๋ก  76 ์ œ 1์ ˆ ์š”์•ฝ 76 ์ œ 2์ ˆ ์‹œ์‚ฌ์  78 ์ œ 3์ ˆ ์—ฐ๊ตฌ์˜ ํ•œ๊ณ„ ๋ฐ ํ–ฅํ›„ ์—ฐ๊ตฌ๊ณผ์ œ 79Maste
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