3,048,124 research outputs found

    CAHRS hrSpectrum (March - April 2003)

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    HRSpec03_04.pdf: 123 downloads, before Oct. 1, 2020

    Identify Critical Factors to Turn Workforce Satisfaction into Bottom-Line Results

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    KEY FINDINGS · While practitioners and researchers assume that higher employee satisfaction equals higher sales and profits, analysis shows that there is no direct link between the two. · Between the beginning point of employee satisfaction and the endpoint of profitability lie three crucial intervening factors: employee retention, employee responsiveness to customers, and customer satisfaction. · By understanding the interplay among these factors, organizations can target their HR efforts to positively affect the bottom line

    An Employment Systems Approach to Turnover: Human Resources Practices, Quits, Dismissals, and Performance

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    Key Findings • Organizations using high-involvement work practices have lower rates of quits, dismissals, and total turnover, which in turn leads to higher rates of customer satisfaction. • Long-term investments in employees—such as the use of internal promotions , high relative pay, pensions, and full-time employment—lead to lower rates of quits, dismissals, and total turnover. • HR practices that emphasize short-term performance such as intensive performance monitoring and commission-based pay—lead to higher rates of quits, dismissals, and total turnover

    Understanding the New Reality of Layoffs and Helping Employees Find Solutions to Cope

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    KEY FINDINGS · In general, job tenure in the United States has shortened significantly over recent decades, particularly for relatively older male workers. · Stock prices, which used to react negatively to job loss announcements, began to react less negatively in the recent past, and now tend to react slightly positively. · CEO pay is correlated with layoffs, but, when company size is controlled for, there is no relationship between CEO pay and layoffs. · Laid-off workers are less well off than in the past, in terms of subsequent wages, reemployment, and health. · While there are some alternatives to layoffs, firms tend not to use them

    Rules of Attraction: Job Seekers Use Negative News to Filter Initial Search

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    KEY FINDINGS · In contrast to popular belief that any publicity is good publicity, the researchers found that exposure to negative information about a company had both immediate and longer lasting effects on important recruitment outcomes. · Job seekers exposed to negative information about a previously unknown company were much less attracted to that company immediately after exposure, and had fewer intentions to apply for jobs there. · The effect of negative information on job seeker attraction is persistent—one week later, its impact remains much larger than that of positive information. · Job seekers also found it easier to recall more overall judgments of organizations one week after being exposed to negative versus favorable information

    CAHRS hrSpectrum (November - December 2005)

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    HRSpec04_12.pdf: 163 downloads, before Oct. 1, 2020
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